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BMW of Bloomington

Bloomington, IL

4.8
635 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 635 reviews

October 14, 2023

BMW of Bloomington has the best overall service in Central Illinois - from sales to service to customer experience! More

by kmc2mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
October 10, 2023

Great service and provides updates on progress. And now a video review by the technician. Love it. More

by Wendell P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Service Manager
October 08, 2023

The staff was great. My vehicle was attended to with care and I was treated respectfully. Thank you. More

by Jeffrywatsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
October 08, 2023

Great staff with wonderful personality, great at describing things in depth, the video review is one of the best things I've ever experienced with a mechanic! More

by JaceDuncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
October 05, 2023

Service department was extremely knowledgeable, professional, and kind. They offered me a loaner car for a doctors appointment. Thank you for a pleasant experience. More

by Jufahler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A woman.
October 01, 2023

Excellent service as I brought my car in for service. Very efficient. And everyone very friendly and accommodating. More

by Ann Moyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
September 30, 2023

Bruce at BMW Bloomington is the best! Bruce has been my go to for buying a new BMW for ten years. He is very knowledgeable about the cars and is always on call and helpful for any questio More

by Blktopr02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce
September 27, 2023

Very pleasant and friendly. Prompt attention to issues. I really like the new feature of sending a video on what’s been done More

by rjbrittin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Goad and I don’t have the technicians name
September 27, 2023

Bought the car on line. Very professional staff, and responsive to issues or questions. Would buy another car from BMW Bloomington More

by xxcd1961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hope Bentley and Brian Miller
September 19, 2023

I appreciate that I could bring my car in right away. They also gave me a loaner car in case I had an emergency since I don’t have any other vehicle. More

by t.rousey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad, James Nussbaum, a young woman whose name I don’t remember
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