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BMW of Bloomington

Bloomington, IL

4.8
635 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 635 reviews

January 04, 2024

They are professional and very friendly. It was a great experience all around. Would happily work with them again. More

by david.bailey61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
January 04, 2024

Always reliable, great staff, and are always looking out for your best interest. I purchased my vehicle last year and have nothing but great things to say! More

by Patrickwhitaker86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, klepec
December 30, 2023

Excellent service! A video with the problems I need fixed my car. Very helpful. I will be back to get the parts fixed. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermey
December 22, 2023

Oil manual states 10w60. 10w 30 being used. Concerning to me. Should I have it changed ? More

by peterjbernard8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Johna
December 22, 2023

When I was shopping at BMW Bloomington, I was able to understand all the options. I felt supported in making decisions and most importantly I had fun with it on the way. The team exceeded my expectations More

by ebeaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hope Betley
December 22, 2023

Rob was kind and helpful, even though my issue wasn’t completely solve, he did all he could do in the timeframe we had to work with. More

by Doom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
December 19, 2023

Great customer service. The technician was very informative about the service and inspection he performed on my vehicle. My check-in, wait time, and labor done on my vehicl More

by Cuebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy was the technician
December 16, 2023

BMW of Bloomington provided amazing service. They kept me informed about the progress of my yearly maintenance and also sent me a personalized video of what the technician was doing. I also app More

by NT1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Johnna
December 15, 2023

The customer service is always accommodating. I would not think of taking my car to any other service center. More

by Mel4062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bloomington Service Department
December 13, 2023

Service was great. But very disappointed with the extended warranty they sold me is disappointing. More

by Lanter94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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