BMW of Bloomington

BMW IS THE BEST! Their service is simply the best as it should be! All thumbs up. Their service is simply the best as it should be! All thumbs up. More

Hope and Jeremy are super to work with. I really appreciate the communication and even the video from the mechanic. I really appreciate the communication and even the video from the mechanic. More

I scheduled an oil change as a new customer. I was able to do this easily. I was met by service writer Jeremy who checked me in and explained how long my time would be at the dealership. Jere I was able to do this easily. I was met by service writer Jeremy who checked me in and explained how long my time would be at the dealership. Jeremy advised there was a recall on my vehicle so it would take about two hours. My vehicle was completed earlier than expected and the technician provided a video with a few concerns. I was given an estimate of future repairs and finished under two hours. Jeremy and the cashier were friendly. The waiting area was clean and had many complimentary beverage options. Overall, my experience was pleasant. More

i bought my vehicle at this dealership. I enjoyed dealing with them. It seems their online appointment scheduler is not working as expected. I given my vehicle for first oil change. I ex I enjoyed dealing with them. It seems their online appointment scheduler is not working as expected. I given my vehicle for first oil change. I expected dealership to have taken care all basic necessities but I found Car is not washed and I cane to know that because of freezing temps possibility of scratches. I expected oil change/washing/tire pressures but tire pressures seem to be not checked. Anyways great work by dealership. More

Buying a vehicle long distance is never easy, but thanks to BRUCE SPENCER, he made it a very pleasurable experience. Great service, great communication, and a good buying experience. Thank you, BRUCE! to BRUCE SPENCER, he made it a very pleasurable experience. Great service, great communication, and a good buying experience. Thank you, BRUCE! More

Fast and efficient and clean and convenient and friendly and loaner car and timely service. and loaner car and timely service. More

Bruce was very responsive to our questions and inquiries. We are from out of state and we were very pleased with the purchasing process and the delivery of our vehicle. We are from out of state and we were very pleased with the purchasing process and the delivery of our vehicle. More

Easy drop off and service was timely. Jeremy was polite and service was great as everything was explained fully. Jeremy was polite and service was great as everything was explained fully. More

I had just bought my m235i, I got an idiot light indicating low oil, I pulled into Bloomington BMW, anticipated paying 25$ a quart. Service manager said he can give a couple quarts. Manager explai indicating low oil, I pulled into Bloomington BMW, anticipated paying 25$ a quart. Service manager said he can give a couple quarts. Manager explained the policy, right then I knew I would be back to get my services done here. More

Service was a little disorganized, but manager made it right. I scheduled an appointment 1 month in advance with loaner car available, the day before they called and said no loaner would be available but right. I scheduled an appointment 1 month in advance with loaner car available, the day before they called and said no loaner would be available but could wait about 2 hours for oil change and recall. I arrived and they had a loaner, which was great, but told me it would take all day to get oil change done because there were 3 cars ahead of me. I asked if they could drop off car when done, they had no drivers available. I was told they were going through a transition in service department and short staffed. Service manager was offered, and after talking to him he made this right and delivered the car to my house when they were done. More