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BMW of Bloomington

Bloomington, IL

4.8
639 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 639 reviews

March 21, 2025

Bruce Spencer has made both of our vehicle purchases so easy. He is patient, very knowledgeable, and an absolute pleasure to work with. More

by gwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
Mar 24, 2025 -

BMW of Bloomington responded

Thank you for the kind words! We're thrilled to hear Bruce made both of your purchases smooth and enjoyable. His patience and expertise make him a true asset to our team. We appreciate your continued trust in BMW of Bloomington!

March 01, 2025

Bruce Spencer and Greg Franklin are wonderful! Both knowledgeable and personable. I would recommend them to everyone! More

by LJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer and Greg Franklin
Mar 03, 2025 -

BMW of Bloomington responded

Thank you for your review! We're glad to hear that Bruce Spencer and Greg Franklin provided a knowledgeable and personable experience. We appreciate your recommendation and your business. Enjoy your new vehicle, and let us know if we can assist you in the future!

January 10, 2025

I went to the dealership looking to purchase a vehicle. I spent a couple of days there working primarily with Earnest Williams. I'm not going to go into my specific circumstances, But I do want to say in t More

by bobdean111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken, Shawn, Earnest
Jan 13, 2025 -

BMW of Bloomington responded

Thank you for taking the time to share your experience with us! While we're sorry to hear you didn’t end up purchasing a vehicle, we’re thrilled that Ernest, Shawn, and Ken were able to provide you with the honest and customer-first approach we strive for. Your kind words about their integrity mean a lot to our team. If you find yourself in the market again, we’d be honored to assist you. Thank you for considering BMW of Bloomington!

December 28, 2024

Bruce Spencer - that’s all I have to say. He’s been there for over 30 years. I’ve gotten 2 cars from him. He’s patient and explains everything. Bruce knows everything about cars. I travel 150 More

by rikishah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
Dec 30, 2024 -

BMW of Bloomington responded

Thank you for sharing your incredible experience! Bruce Spencer’s dedication and expertise truly shine through, and it’s wonderful to hear how much you value his guidance and the dealership’s honesty and transparency. Traveling 150 miles to work with Bruce speaks volumes about the trust and confidence he’s built. Congratulations on your new car, and we look forward to assisting you again in the future!

November 03, 2024

Service center experience was good this time and I was able to book it online. More

by Hemant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 04, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience with the service center at BMW of Bloomington! We're glad to hear that your visit went smoothly and that the online booking process was convenient for you. We appreciate your feedback and look forward to serving you again!

November 01, 2024

Always honest and professional service! The mechanic’s video explanation of the service suggestion was especially useful More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared,
Nov 01, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience at BMW of Bloomington! We're thrilled to hear that our team consistently provides honest and professional service. It’s great to know that the mechanic's video explanation added clarity to the service suggestions. Providing transparent and helpful communication is our priority. Thank you for choosing us, and we look forward to serving you again!

October 30, 2024

I was in a bind due to a tire blow out from a pot hole on I55. The service advisors bent over backwards to provide 4 new tires and get the work done in the morning so I could get home in the afternoon. Very More

by Kmkets5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Oct 31, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience at BMW of Bloomington! We're glad to hear that our service advisors went above and beyond to help you with new tires after your tire blowout. Getting you back on the road quickly and safely is what we strive for, and we’re grateful for your trust in us during a challenging moment. Thank you for choosing BMW of Bloomington, and safe travels ahead!

October 30, 2024

Thank you for working me in on a busy day & taking care of my BMW i4 EV in a friendly, careful, and efficient way. The wait wasn't long at all (and comfortable in the waiting room) & now I'm confidently on More

by nancyslatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Hope, Jennifer
Oct 31, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience at BMW of Bloomington! We're delighted to hear that our team could work you in on a busy day and care for your BMW i4 EV efficiently and with friendly attention. It's great to know that your wait was comfortable and that you left feeling confident and ready for the road ahead. Thank you for choosing us, and safe travels in your BMW i4!

October 30, 2024

Sara Studer was very helpful throughout the process. She seemed like a veteran and was very friendly. More

by shakeup.gunny0d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Oct 31, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience with Sara Studer at BMW of Bloomington! We’re thrilled to hear that Sara’s expertise and friendly demeanor made your experience enjoyable and seamless. It’s wonderful to know she provided such helpful support. Thank you for choosing us, and we look forward to assisting you again in the future!

October 29, 2024

BMW of Bloomington is fabulous! The best dealership in the Midwest. Jeremy is great! So is Hope! More

by Kenny G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Hope
Oct 31, 2024 -

BMW of Bloomington responded

Thank you for the fantastic feedback! We're thrilled to hear that you consider BMW of Bloomington the best dealership in the Midwest and that Jeremy and Hope made such a positive impression. Providing an exceptional experience is our goal, and we’re grateful for your kind words. Thank you for choosing us, and we look forward to serving you again!

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