BMW of Bloomfield Hills
Bloomfield Hills, MI
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Best of the Best !! Kevin Collar and Sabrina Rolle were absolutely the ultimate in professionalism. This is how a First Class dealership should be run. I will be an Erhar Kevin Collar and Sabrina Rolle were absolutely the ultimate in professionalism. This is how a First Class dealership should be run. I will be an Erhard customer as long as they are part of the organization. Thanks for the wonderful BMW experience. AM More
Chuck is the best. I cannot say enough about the timely and professional service at Bloomfield Erhard. I was able to get a scheduled appt. on the same day I called in. I cannot say enough about the timely and professional service at Bloomfield Erhard. I was able to get a scheduled appt. on the same day I called in. The problem was quickly diagnosed and while there they managed to complete some other items (filter change, etc.). In addition a part needed to be ordered and they have set things in motion to get it expedited and assist in fitting my schedule to finish the work. More
Brian is always ready to help. It can’t be said enough - when you need help unexpectedly, you need help right away, that’s what I like best about my Erhard Service Rep.! Additionall It can’t be said enough - when you need help unexpectedly, you need help right away, that’s what I like best about my Erhard Service Rep.! Additionally it is great to know you can trust the team to assist in an affordable way. Thanks Brian! More
Great Service from Start to Finish We had our 328d in for an oil and filter change. A few things stood out: > The appointment was made a week in advance, with a loaner car. Not a mont We had our 328d in for an oil and filter change. A few things stood out: > The appointment was made a week in advance, with a loaner car. Not a month. > Rather than give us the runaround on recall work like the other dealer in the area, we had an answer the same day (no repair needed) > We received email and a phone call with details on the work. In all, the experience far exceeded our expectations and earned our business. More
Quick service Mike Hood always goes the extra mile to explain to me what’s better, why and least expensive, he is knowledgeable, and the best attitude. Mike Hood always goes the extra mile to explain to me what’s better, why and least expensive, he is knowledgeable, and the best attitude. More
Simple Service Done Right I made an appointment, and Ryan was ready. Service was prompt, done right. Is always a pleasant environment in the dealership. When my car was r I made an appointment, and Ryan was ready. Service was prompt, done right. Is always a pleasant environment in the dealership. When my car was ready, it was brought up front for me (as it should be). Outstanding. More
Above and beyond always I got caught in a huge traffic jam and knew I would arrive after closing time. I call to tell Mike Hood that I would be late. He said he would stay a I got caught in a huge traffic jam and knew I would arrive after closing time. I call to tell Mike Hood that I would be late. He said he would stay and he did. I was so happy to get my car that day. This is how Mike is every time. He makes it easy. More
Excellent service department and transparent quote everyone here is so nice; quote is reasonable and transparent, service department always keep you informed during the repair process. I didn't have an everyone here is so nice; quote is reasonable and transparent, service department always keep you informed during the repair process. I didn't have an appointment but they still addressed my repair needs in a timely fashion. 5 star services compared to other BMW dealership around the area. More
Excellent Customer Service. Brought in my 2016 4 series for detail and service. Excellent customer service. Was given a loaner in timely fashion to get to work on time Brought in my 2016 4 series for detail and service. Excellent customer service. Was given a loaner in timely fashion to get to work on time More
Great Experience The Erhard BMW of Blomfield Hills has never failed to provide excellent service! On this particular visit, I needed to go and pick up a few necessitie The Erhard BMW of Blomfield Hills has never failed to provide excellent service! On this particular visit, I needed to go and pick up a few necessities at the local market. They were kind enough to make sure I got there and back! Awesome service! Thank you again!! Please don't change what you are doing!! More






