BMW of Birmingham

Outstanding Genius!!! Had difficulty with Bluetooth. In an effort to save me a trip to the dealership, Allison worked with me over the phone to troubleshoot the issue. When Had difficulty with Bluetooth. In an effort to save me a trip to the dealership, Allison worked with me over the phone to troubleshoot the issue. When she realized it still wasn't working, she made time for me that day! I really appreciate the outstanding support and service. More

Great service I was in the dealership the frist time looking for a M4 and comparing it to few other cars I had in mind. Oleg approched me and offer assitance for m I was in the dealership the frist time looking for a M4 and comparing it to few other cars I had in mind. Oleg approched me and offer assitance for my shopping. I was clear that I wasn't ready to make a purchse but he was very patience with me and very helpful to explain the different options for me. When he was not not sure the answer, he would told me and check on it for me. He ended up spent a lot time to help me configured exactly what I wanted but I didn't make the purchse or even test drove the first. After I make the comparison, I returned a week later and test drove the car. Again, he was very patience and help me make my final purchse. I will defintely go back to him on my next BMW purchse. More

Great Buying Experience Thanks for accommodating all of our buying questions and helping us make a vehicle choice that we are very happy with. The genius program was great Thanks for accommodating all of our buying questions and helping us make a vehicle choice that we are very happy with. The genius program was great I loved having all my questions answered so that I will be able to use all the features with ease. More

Great buying experience! We had a great experience with Robert Brown looking at several models, deciding on the best one for us to order, and then receiving a new 2018 BMW. We had a great experience with Robert Brown looking at several models, deciding on the best one for us to order, and then receiving a new 2018 BMW. Michael Matkosky perfectly and patiently explained all the features of my new car, once on the day I received my car and then again a couple of days later after I had the chance to drive it on my own. And, Britney Brasher was so personable and explained everything I needed to sign in order to complete the purchase of my new car. More

Wonderfully easy experience I was in the dealership for a car wash and decided to check on my navigation system which has always been quite a hassle for me and when I asked for " I was in the dealership for a car wash and decided to check on my navigation system which has always been quite a hassle for me and when I asked for "a Genius:, I was sent Mr. Michael Matkosky! I have nothing other than the fact that HE is TERRIFIC. He is extremely friendly and VERY smart. He guided me through some steps on the system in my X5 and I am a most happy camper. Further enjoyment of work/client relationship has been established with Parker Rosenberger and Jolee McMurray. Thanks.........................Marlene Waller More

Positive, Professional, Perfect Couldn't have asked for a better experience. Everyone involved was a true professional in every way. Would definitely recommend this dealership to a Couldn't have asked for a better experience. Everyone involved was a true professional in every way. Would definitely recommend this dealership to anyone seeking to purchase a new or used vehicle. More

Third time's the charm! This is our third time buying from Tom Williams' BMW - always courteous & professional personnel. Our salesperson, Zac Grisssett, did another fine jo This is our third time buying from Tom Williams' BMW - always courteous & professional personnel. Our salesperson, Zac Grisssett, did another fine job of helping us purchase the 2017 model. He always goes the extra mile and takes personal steps to make your buying experience special! Britney is top notch and very pleasant to work with during the financials. Thorough & efficient. Mike Matkosky truly is genius! The technology curve is unbelievable in this model & Mike simplified all the main features & capabilities for us regular folks. I appreciated how he informed us of the nuances of speaking to the "Navagirl". Mike stayed on track, despite endless questions :), and was very entertaining. And Jolee, our service tech, is a gem! More

Great! Mike was thorough and engaging! good techie Lol!!! Other words are fun, entertaining and laughing I had fun! Would go back again recommend th Mike was thorough and engaging! good techie Lol!!! Other words are fun, entertaining and laughing I had fun! Would go back again recommend the full tour cars are so advanced now! Hah More

BMW Genius Session Review of Mike Matkosky - BMW Genius Mike did a terrific job aquatinting me with my new X5. My current car was 13 years old, so the technology jum Review of Mike Matkosky - BMW Genius Mike did a terrific job aquatinting me with my new X5. My current car was 13 years old, so the technology jump to the 2017 X5 was huge. Before Mike's review, I was totally overwhelmed by the technology of the car, but after the sessions with Mike, totally comfortable and ready to hit the road. Thanks Mike! More

I've enjoyed every minute Jason was my salesperson. He was great to work with, Mike was our rep that explained the cars wonderful gadgets. He also was top of the line a Jason was my salesperson. He was great to work with, Mike was our rep that explained the cars wonderful gadgets. He also was top of the line and knew all the answers to the questions we had. Britney was a jewel to work with. You have 3 top notch great employees. Keep them. I've always wanted a BMW. Love this one and even though I live in Florida, I will come back if I decide to buy another in the future. Will also tell friends to take the time and drive to Birmingham. More