BMW of Birmingham

Buying our BMW Sales person wonderful. Getting into finance to review everything freaking horrible. Did I forget to say we waited almost two and half hours to get Sales person wonderful. Getting into finance to review everything freaking horrible. Did I forget to say we waited almost two and half hours to get in to finish up paperwork. NOT HAPPY WITH FINANCE DEPARTMENT. Get more finance offices to service your cliental. the gentleman that did help us from finance sign was quick and courteous. More

Above and Beyond Our experience at BMW of Birmingham was excellent. Our Sales associate Zac Grissett went above and beyond to put us in a car that is just what we want Our experience at BMW of Birmingham was excellent. Our Sales associate Zac Grissett went above and beyond to put us in a car that is just what we wanted and well worth the price. He is very knowledgeable about the brand and is a really good guy. We left the dealership, knowing that we will be back to do business with him again. More

Excellent Visit Fantastic Visit, scheduled an appointment online, in and out under the time promised. Great Job, keep up the good work, looking forward to my next pur Fantastic Visit, scheduled an appointment online, in and out under the time promised. Great Job, keep up the good work, looking forward to my next purchase. More

Great Experience Oleg made my purchase of a new BMW easy. He was responsive. He was knowledgeable. He answered every question. He was reassuring. He was also alwa Oleg made my purchase of a new BMW easy. He was responsive. He was knowledgeable. He answered every question. He was reassuring. He was also always available. I can't think of a better buying experience and would certainly go back to him the next time I want to buy. He did a fantastic job. More

Best ever I will never go to another dealer for service or purchase! Sterling, Chris and Sheri alway treat us like family. The work is always delivered on time I will never go to another dealer for service or purchase! Sterling, Chris and Sheri alway treat us like family. The work is always delivered on time and completed as promised with no surprises. More

Very good experience Michael Matkosky was very helpful when I purchased my BMW! He went over everything about the car and explained in detail how all of the many different Michael Matkosky was very helpful when I purchased my BMW! He went over everything about the car and explained in detail how all of the many different features work. I very much appreciate him taking time to show me all of the things this car is capable of doing. Everyone we worked with was terrific! More

Everyone at the dealership was extremely helpful. Even if you are not a client of a particular advisor they will all help you freely. There is no pressure in any way. Great experience. Even if you are not a client of a particular advisor they will all help you freely. There is no pressure in any way. Great experience. More

Great experience with service Scheduled maintenance in and out with wiper blades and car wash thrown in as nice extras. All staff friendly. Clean waiting area. Scheduling online Scheduled maintenance in and out with wiper blades and car wash thrown in as nice extras. All staff friendly. Clean waiting area. Scheduling online very easy. More

Genius Nick was awesome and taught me much about the computer system in my new 2017X5.He taught me what I needed to know and was unto work with. Y'all picked Nick was awesome and taught me much about the computer system in my new 2017X5.He taught me what I needed to know and was unto work with. Y'all picked a good one!!!!! Jeanine Powell More

Great Overall Experience Overall very good experience. Would buy there again. Two minor issues: Had to return two times for the fuel fill up promised. Storm knocked out the fu Overall very good experience. Would buy there again. Two minor issues: Had to return two times for the fuel fill up promised. Storm knocked out the fuel station's power at purchase time, so no fault of the dealership.. No one could find their fuel card the next time. Sales associate finally paid himself on the next visit. Apparently The "Certification" process missed the warning lights regarding the remote batteries being low, so that had to be remedied at the last fuel visit as well. More