BMW of Birmingham

Best ever I will never go to another dealer for service or purchase! Sterling, Chris and Sheri alway treat us like family. The work is always delivered on time I will never go to another dealer for service or purchase! Sterling, Chris and Sheri alway treat us like family. The work is always delivered on time and completed as promised with no surprises. More

Very good experience Michael Matkosky was very helpful when I purchased my BMW! He went over everything about the car and explained in detail how all of the many different Michael Matkosky was very helpful when I purchased my BMW! He went over everything about the car and explained in detail how all of the many different features work. I very much appreciate him taking time to show me all of the things this car is capable of doing. Everyone we worked with was terrific! More

Everyone at the dealership was extremely helpful. Even if you are not a client of a particular advisor they will all help you freely. There is no pressure in any way. Great experience. Even if you are not a client of a particular advisor they will all help you freely. There is no pressure in any way. Great experience. More

Great experience with service Scheduled maintenance in and out with wiper blades and car wash thrown in as nice extras. All staff friendly. Clean waiting area. Scheduling online Scheduled maintenance in and out with wiper blades and car wash thrown in as nice extras. All staff friendly. Clean waiting area. Scheduling online very easy. More

Genius Nick was awesome and taught me much about the computer system in my new 2017X5.He taught me what I needed to know and was unto work with. Y'all picked Nick was awesome and taught me much about the computer system in my new 2017X5.He taught me what I needed to know and was unto work with. Y'all picked a good one!!!!! Jeanine Powell More

Great Overall Experience Overall very good experience. Would buy there again. Two minor issues: Had to return two times for the fuel fill up promised. Storm knocked out the fu Overall very good experience. Would buy there again. Two minor issues: Had to return two times for the fuel fill up promised. Storm knocked out the fuel station's power at purchase time, so no fault of the dealership.. No one could find their fuel card the next time. Sales associate finally paid himself on the next visit. Apparently The "Certification" process missed the warning lights regarding the remote batteries being low, so that had to be remedied at the last fuel visit as well. More

Car Purchase Responsive and efficient. Very friendly staff and eager to please. Truly acted like they wanted my business. Will shop there again if In the market fo Responsive and efficient. Very friendly staff and eager to please. Truly acted like they wanted my business. Will shop there again if In the market for another BMW. More

Jason was Great, I'd buy from him again Friendly, attentive, and knowledgeable staff and environment. I was looking at another brand, but kept being ignored...not here. I met Jason as soon Friendly, attentive, and knowledgeable staff and environment. I was looking at another brand, but kept being ignored...not here. I met Jason as soon as I walked in, and it was a great, no pressure, experience from then on. We custom ordered a car. They made sure all of my needs were met (including value), and kept me informed weekly on the status of my order. More

Very Helpful Oleg was very knowledgeable about BMW's in general and was patient and helpful teaching the differences and helping me choose the car I wanted. He did Oleg was very knowledgeable about BMW's in general and was patient and helpful teaching the differences and helping me choose the car I wanted. He didn't rush me to find the one I wanted and was easy to get in touch with and talk to about the different options. More

Outstanding Genius!!! Had difficulty with Bluetooth. In an effort to save me a trip to the dealership, Allison worked with me over the phone to troubleshoot the issue. When Had difficulty with Bluetooth. In an effort to save me a trip to the dealership, Allison worked with me over the phone to troubleshoot the issue. When she realized it still wasn't working, she made time for me that day! I really appreciate the outstanding support and service. More