BMW of Birmingham

I could not be more pleased with my experience at Tom Williams BMW. I feel like Jason went above and beyond to accommodate me and ensure I was pleased. Awesome experience!! Williams BMW. I feel like Jason went above and beyond to accommodate me and ensure I was pleased. Awesome experience!! More

My husband and I purchased a brand new BMW 3SERIES recently. We had the pleasure of working with Chris Cole. He was amazing! He was so professional and extremely patient with us during the process. recently. We had the pleasure of working with Chris Cole. He was amazing! He was so professional and extremely patient with us during the process. He worked very hard to make sure that I was able to have everything I wanted on my new car. I was having a difficult time making a decsion and not once did he ever get impatient with me. He definitely went above and beyond to make sure I was completely satisfied. I love my car! Chris has also checked on me several times since our purchase to make sure I was still loving my vehicle. I would definitely go back just to do business with him. More

I had an overall great experience with Tom Williams BMW customer service. Shane and Bryan both made buying my first BMW fun and exciting. The entire staff was friendly, professional and helped me find the customer service. Shane and Bryan both made buying my first BMW fun and exciting. The entire staff was friendly, professional and helped me find the perfect car for me. Unlike other dealers I had visited, I did not feel pressured or rushed into buying anything. They gave me a great deal on my trade in and I would 100% recommend Shane, Bryan, and the staff at Tom Williams to anyone in the market for a BMW. More

I was considering several vehicles until I met Jason Eldridge at Tom Williams BMW. I had never driven or owned a luxury car before and was apprehensive. Jason was enthusiastic, positive, and made me f Eldridge at Tom Williams BMW. I had never driven or owned a luxury car before and was apprehensive. Jason was enthusiastic, positive, and made me feel like I was making a good decision in purchasing an X3. He spent several hours with me on the lot and in the vehicle, explaining vehicle differences in body and technology. I was instantly impressed with the workmanship of the vehicle as well as the way it handled on the road. Once we selected a vehicle, Jason stayed with me, giving me his 100% undivided attention, to make sure I understood all the amenities. Before the morning was through, I owned the X3. I have purchased several cars in the past and must say that Tom Williams' purchasing process was quick and easy. As a single female, I had many questions but all were all answered to my satisfaction. There was no haggling over price and I felt no pressure or rush from any of the employees to purchase the car. How nice! I was introduced to the service dept., the general manager, and also given a tour of the facilities. It was a great experience. More

We visited the dealership to take advantage of the car care clinic. While there we met Jason. We found him to be friendly and very knowledgeable. He listened to what we would like in a new car if we de care clinic. While there we met Jason. We found him to be friendly and very knowledgeable. He listened to what we would like in a new car if we decided to trade. Jason explained all the new features including the four cylinder engine in which we were interested. Jason showed us several cars that might interest us. He had our 2008 appraised and helped us negotiate a price with which we were comfortable. Jason then spent time with us explaining and demonstrating how the updated features worked. He was patient and answered all our questions and invited us to come back to see him with any more questions after driving the car. We were highly impressed with Jason. More

Jason exceeded my expectations in all regards. He went over and beyond what any sales representative has ever done. He listened carefully to want I was looking for and found exactly what I really wanted. over and beyond what any sales representative has ever done. He listened carefully to want I was looking for and found exactly what I really wanted. I would always want to do business with Jason in the future. Janice More

Our experience was very pleasant. Jason was very knowledgable, courteous & detail oriented. I would definitely recommend the dealership & will be a repeat customer. Thanks for making our purchase knowledgable, courteous & detail oriented. I would definitely recommend the dealership & will be a repeat customer. Thanks for making our purchase a success! More

Jason was very knowledgable and non pressuring. The car drove very nicely. We are in the market for a diesel. Hopefully, we will purchase a BMW in the next year. drove very nicely. We are in the market for a diesel. Hopefully, we will purchase a BMW in the next year. More

I worked with Jason about an Audi or BMW and after seeing their massive inventory I was torn between the two. Very extensive product knowledge! After speaking with Jason, I am leaning more towards the BMW. S their massive inventory I was torn between the two. Very extensive product knowledge! After speaking with Jason, I am leaning more towards the BMW. Super friendly staff and very knowledgeable. More

***** Five-Stars to Jason Eldridge My experience with ***** Five-Stars to Jason Eldridge My experience with Tom Williams was exceptional due to my salesperson, Jason Eldridge. Jason made the experienc ***** Five-Stars to Jason Eldridge My experience with Tom Williams was exceptional due to my salesperson, Jason Eldridge. Jason made the experience as nice and smooth as it could be. He worked with us as a customer and meeting my needs. He met every expectation regarding the vehicle, price, service, customer service, financing, features, etc. I would certainly recommend Jason and Tom Williams to others. I give Jason five-stars for the customer friendly approach. And for the sales experience, knowledge of the product, time, demonstration of the vehicle, patience and professionalism he exemplified. Great job Jason! Much continued success! More