BMW of Birmingham

Buying my first BMW Jeannie is, without a doubt, the best car salesperson that I have ever had the pleasure of buying a car. No pressure, patient, and very knowledgeabl Jeannie is, without a doubt, the best car salesperson that I have ever had the pleasure of buying a car. No pressure, patient, and very knowledgeable. She made the process of buying my BMW magical and fun. Everyone I met at Tom Williams BMW was friendly and helpful and made my experience very pleasurable. I will recommend Jeannie Swan and Tom Williams BMW to anyone looking to buy a BMW. As for Jeannie, I cannot imagine anyone making the car buying process more fun for me and she definitely understood my needs and wants. Thank you, sweet lady. You are the best. More

Car Buying Made Easy Jeannie Swan is the best person to work with to buy a car. She actually does most the work, but she makes it seem easy. She listens and hears you Jeannie Swan is the best person to work with to buy a car. She actually does most the work, but she makes it seem easy. She listens and hears your concerns. If she doesn't know something she will readily admit it. Immediately she seeks the answer for you. Before you know it she addresses your other concerns even after you may have forgotten them. She is patient and very pleasant. I couldn't have asked for a better experience. More

Thank you, Jeannie. I purchased my wife a new 2007 BMW sedan several years ago - and I fell in love with it...I had thought several times about buying myself a BMW but ha I purchased my wife a new 2007 BMW sedan several years ago - and I fell in love with it...I had thought several times about buying myself a BMW but had a relatively new Explorer Eddie Bauer and had no reason to shop for another vehicle - until I stopped in and had a conversation with Jeannie. I had been driving an SUV since 1991 and certainly did not want to settle for a sedan. Jeannie showed me several X5 vehicles and I knew that I had to have one. I was very pleased with the manner Jeannie handled the transaction. Since that time she has followed up with me and asked if i needed additional help. I had very positive experiences with Brooke Moseley in Accounting, Sterling Scott in Service, and with Riley Fuller also in the sales department. I would certainly recommend Jeannie and her co-workers to my friends and family if they are car shopping...thank you, Jeannie... More

Super nice Lady Jeannie was very friendly and went above and beyond to make sure our car buying experience was exactly what it should have been. Hope to do business w Jeannie was very friendly and went above and beyond to make sure our car buying experience was exactly what it should have been. Hope to do business with her in the future. Best of luck Jeannie. It was a pleasure. More

1st BMW The entire experience from beginning to end was awesome.......Staff, especially Sales, Chris Cole and Finance, Ron Durler were exceptional. I would r The entire experience from beginning to end was awesome.......Staff, especially Sales, Chris Cole and Finance, Ron Durler were exceptional. I would recommend this dealership to family and friends. More

BMW Genius Lee got me in and out within 5 minutes! He fixed the problem while I was paying, so I had basically no wait. Not only did help me within a short amoun Lee got me in and out within 5 minutes! He fixed the problem while I was paying, so I had basically no wait. Not only did help me within a short amount of time, he was super personable. I would love for him to help me in the near future and recommend him to anybody that needs assistance at Tom Williams BMW. More

Beginning of Something Great! Enjoyed my experience at this dealership for my first BMW purchase. Lee was my BMW Genius and he didn't disappoint. He answered any questions or co Enjoyed my experience at this dealership for my first BMW purchase. Lee was my BMW Genius and he didn't disappoint. He answered any questions or concerns I had as well as making himself available for future inquiries. Kareem was great with handling the purchase and escorting me to others at the dealership that made the overall experience move smoothly. With service like this, I'm sure to purchase more in the future. This may be the beginning of something great for my auto purchasing experience! More

Follow up is great Waiting to hear back but the follow up has been amazing! Hopefully we can make a deal! Pam has been great so far, and look forward to working with h Waiting to hear back but the follow up has been amazing! Hopefully we can make a deal! Pam has been great so far, and look forward to working with her! More

Sales Zac, was very professional, we would purchase a car from him again. Cy in the finance department was professional as well. Both very thorough and prov Zac, was very professional, we would purchase a car from him again. Cy in the finance department was professional as well. Both very thorough and provided great customer service More

Great Experience Everyone that assisted me was great. If I had any questions or concerns it was taken care of in a timely manner. Very knowledgeable in every aspect an Everyone that assisted me was great. If I had any questions or concerns it was taken care of in a timely manner. Very knowledgeable in every aspect and Very helpful and friendly! More