BMW of Birmingham

Excellent Customer Service Lee provides the best customer service by driving all the way to my home to program the garage opener on my BMW. He is vey knowledgeable about the car Lee provides the best customer service by driving all the way to my home to program the garage opener on my BMW. He is vey knowledgeable about the car and answered all my questions. More

Absolutely great service! Lee, I can't thank you enough for helping me during my follow up delivery! You helped me understand all the options on my 5 series and even topped off Lee, I can't thank you enough for helping me during my follow up delivery! You helped me understand all the options on my 5 series and even topped off my fuel tank. THANK YOU THANK YOU! More

The VIP treatment! Jeannie, Thank You so much for your excellent customer service! I really appreciate all you did to find my beautiful car and to make the transaction Jeannie, Thank You so much for your excellent customer service! I really appreciate all you did to find my beautiful car and to make the transaction happen. You were so polite and attentive, and made me feel like a VIP at delivery. :-) It was a GREAT experience and I truly appreciate all you did for me, and I look forward to continuing to work with you. Thanks again for everything! Paula Kaylor More

Wonderful experience Lee, took what seemed overwhelming and made it easy to understand.I met him the day I bought my new 328i. He explained what the Genius Program is and Lee, took what seemed overwhelming and made it easy to understand.I met him the day I bought my new 328i. He explained what the Genius Program is and how I can take advantage of it. A few days later Ann called and I made an appointment for me to come back to the dealership and help me with some questions I had. Lee,was such a help to me! He is a very patient .He answered all of my questions/concerns with ease and even showed me features of my new car that I did not know about before. He, along with the Genius Program, is a wonderful asset of Tom Williams BMW. Thank you, More

Absolutely Amazing! Jeannie, I cannot thank you enough! You were great and soooo very patient : ) I appreciate your enthusiasm and thoroughness. I love my car...it's per Jeannie, I cannot thank you enough! You were great and soooo very patient : ) I appreciate your enthusiasm and thoroughness. I love my car...it's perfect and exactly what I wanted! More

Customer Service I purchase a 745 BMW everything was great. My sales person was awesome. The price was reasonable and great customer service. I would recommend I purchase a 745 BMW everything was great. My sales person was awesome. The price was reasonable and great customer service. I would recommend Tom Williams BMW to anyone who is looking for a nice vehicle. More

Great experience Our experience exceeded our expectations from the moment we stepped into the dealership and after our purchase. The BMW genius Lee was an exceptiona Our experience exceeded our expectations from the moment we stepped into the dealership and after our purchase. The BMW genius Lee was an exceptional experience. Thank you, John and Lee More

Professionalism at it's best!!!!! Larry is an awesome sales person! He was not only knowledgeable, but very patient, and courteous during the selection process, all with a 'smile' He h Larry is an awesome sales person! He was not only knowledgeable, but very patient, and courteous during the selection process, all with a 'smile' He helped me identify a vehicle that met my needs. And after the sale, Lee did an excellent job in taking me through the features on the X4.. Good job guys! More

Genius program Lee, who is the Genius that worked with me after our purchase is a real asset to Tom williams bmw the hands on tour of my X5. This car is amazing. Saf Lee, who is the Genius that worked with me after our purchase is a real asset to Tom williams bmw the hands on tour of my X5. This car is amazing. Safety was critical to my search in a new car. Had no idea I would enjoy driving so much. Lee,really showed me all short cuts and explained safety features in detail. Plus I had a great time ,Yeah! More

My BMW genius Great to work with my very own genius on my new x3. Thank you,Lee for showing me the ins and outs of my car & great customer service. Thank you. Great to work with my very own genius on my new x3. Thank you,Lee for showing me the ins and outs of my car & great customer service. Thank you. More