BMW of Birmingham

Wonderful Experience - Wonderful People!!! I had the pleasure of working with Shane McRay (Sales) and Ron Durler (Finance) last Saturday, 02/21/2015. Shane and I worked via phone and email all I had the pleasure of working with Shane McRay (Sales) and Ron Durler (Finance) last Saturday, 02/21/2015. Shane and I worked via phone and email all week. I then drove 6 hours to meet Shane and test drive a few cars. He was extremely knowledgeable about every car I asked about - and trust me - I asked him A LOT of questions. We test drove a few cars and he helped me narrow it down to the right car for my wants and needs. Once the car was chosen, I met with Ron to pick out the best coverage/protection plans and to sign the paperwork. He too was very knowledgeable!! Every part of my experience was smooth. (My favorite part was talking with them - I felt like I'd known them both for many years - all just clicked. It's like car shopping with your best buds!!) I really appreciate their help – I will for sure stop to visit the next time I’m passing through town. More

Best Service Department in Birmingham Al Fortunato assistant manager of the Service Department keeps me informed about my car and really knows his stuff. I have owned Audi and Mercedes Ben Al Fortunato assistant manager of the Service Department keeps me informed about my car and really knows his stuff. I have owned Audi and Mercedes Benz and no one comes close to the excellent customer service Tom Williams BMW gives. I also would like to compliment the management for having a great loaner coordinator. I think Chris Teal does a great job with their loaner program. I would not want to keep up with how tuff a job like that would be. Keep up the GREAT work guys More

Great Service I never throught that a saleman can be so nice and could work with me to find just what I wanted and he work out two deals. He was kind and knew just I never throught that a saleman can be so nice and could work with me to find just what I wanted and he work out two deals. He was kind and knew just what to do. Rick is a great saleman and I would recommend him to everyone that I know that need a car. I had being to 3 other dealership and did not get the service that I got at Tom William. More

SGlover I enjoyed working with Karreem, he was very helpful. I love my vehicle, Karreem took care of me in a timely manner and showed me all of the features. I enjoyed working with Karreem, he was very helpful. I love my vehicle, Karreem took care of me in a timely manner and showed me all of the features. The buying process, was handled smoothly and professionally. More

Great valentine gift I am Ms. Robinson I just purchase a BMW Z with Mr. Larry it was a wonderful experience he was very professional and knowledgeable thanks, I am Ms. Robinson I just purchase a BMW Z with Mr. Larry it was a wonderful experience he was very professional and knowledgeable thanks, More

Fantastic Experience My husband and I spent a while searching for our dream car. We visited a few other BMW dealerships but were underwhelmed with the service. On a whim, My husband and I spent a while searching for our dream car. We visited a few other BMW dealerships but were underwhelmed with the service. On a whim, we found Tom Williams. We live in Atlanta but I was so pleased right from the start with Jason we made the 2.5 hour drive to Alabama to make our purchase. Jason went above and beyond to answer all of our questions pre-sale (which was so important for us being out of state). He took extra photos for us and extra care answering financing questions. It was our first time ever making a purchase through a dealership so we certainly had hesitations, but after our experience at Tom Williams we would do it again. We appreciated the no-hassle, comfortable and low-stress experience. It was wonderful that my husband and I had a chance to take our car out pre-purchase for a spin just the two of us so we could discuss in private as well. Cy helped us throughout the financing. We felt he gave us fair options and add-ons, but did not pressure us or make us feel uncomfortable throughout the process. Cy and Jason truly made our experience seamless. More

Fantastic! Everyone who assisted me was a real pleasure to work with. Shane McRay was my salesman and he was outstanding. Robert Fowler and Ron Durler were both Everyone who assisted me was a real pleasure to work with. Shane McRay was my salesman and he was outstanding. Robert Fowler and Ron Durler were both very friendly and helpful. I would recommend Shane, Robert, Ron and Tom Williams BMW to everyone! More

An Amazing Automobile Purchase An awesome experience, my son spoke with Zac and when I arrived at the dealership he had the perfect automobile for me, a BMW 320i in the most amazing An awesome experience, my son spoke with Zac and when I arrived at the dealership he had the perfect automobile for me, a BMW 320i in the most amazing color, Orion Silver. The staff is truly dedicated working after hours on a Saturday night to put me in a brand new vehicle, that I had no idea I was going to purchase. I am so pleased with my new BMW, it was simple, fast and easy. Thanks Zac and Ron, you two excel in what you do...I highly recommend this dealership, the best car buying experience ever!! Linda Lutfi More

Excellent experience I approached the dealership with apprehension. I had been to several other dealerships and had been given little time or attention. Chris Cole met me I approached the dealership with apprehension. I had been to several other dealerships and had been given little time or attention. Chris Cole met me at my car, eager to help. He immediately took me to the car I was interested in AND gave me the keys to take it for a test drive. The manager, John Scanlon was also extremely helpful and courteous. Cy in the financial department made the buying part of the experience quick and easy. More

BHM BMW pre owned experience. I had a great buying experience from this dealership. Zac Grissett was a pleasure to work with when purchasing my BMW. Zac picked me up at the BHM air I had a great buying experience from this dealership. Zac Grissett was a pleasure to work with when purchasing my BMW. Zac picked me up at the BHM airport and drove me to the Tom Williams dealership. We then took the car I was interested in for a test drive. After that we started on the financing and was able to get a great rate. Zac really did a great job after the paper work was completed. He gave me a tour of the dealership and then brought me into a room. In this room was BMW memorabilia on the wall with a car covered up with a sheet and a stand with the information about the car. I did not realize that it was my car that was under the sheet until I read the sign on the stand. When Zac uncovered the car it looked AWESOME! The 335IS was polished and the tank was full of gas! We then went over all of the features in the car in great detail. What a great time! Thank you Zac, Bev and Cy! There's good people in Alabama!!! More