BMW of Birmingham

Prefect Princess treatment I love Tom Williams BMW, Pam called me 5 mins after I did my trade-in appraisal on the Internet. I told her what I wanted to trade me car in for. One I love Tom Williams BMW, Pam called me 5 mins after I did my trade-in appraisal on the Internet. I told her what I wanted to trade me car in for. One hour Later Larry Carpenter called and told me he would be there to help me find the car I wanted at the price I wanted to stay. And they did just that. A week later I drove to Tom Williams because of there excellent Service. And I received the Princess treatment like none other. They made me feel as if I spent a million dollars just on their customer service ! Thank you Tom Willams bmw ! More

Thanks Jeannie Jeannie was friendly and informative when I test drove several BMW 3 series with her. She helped me find the perfect car for my budget. Jeannie was friendly and informative when I test drove several BMW 3 series with her. She helped me find the perfect car for my budget. More

Excellent Al is by far one of the best service advisors I have ever worked with, I am very pleased by his skills and professionalism, He will always be the pers Al is by far one of the best service advisors I have ever worked with, I am very pleased by his skills and professionalism, He will always be the person to go to at BMW. More

"Jeannie was wonderful" I best experience I have ever had buying a car. She was polite, caring, informative, just a lovely customer serviceperson. I would recommend any dream I best experience I have ever had buying a car. She was polite, caring, informative, just a lovely customer serviceperson. I would recommend any dreamer to this person. Thank you again, Jeannie. More

Excellent service I have just purchased my third BMW and my dream car. Shane McRay was the salesperson and was attentive and knowledgeable throughout the process. Every I have just purchased my third BMW and my dream car. Shane McRay was the salesperson and was attentive and knowledgeable throughout the process. Everyone at the dealership did an outstanding job. I look forward to many years of delightful driving. More

Great customer service It was great working with Shane McRay. Even though I do not live in the area, Shane kept me updated via calls, texts and emails. He was friendly, prof It was great working with Shane McRay. Even though I do not live in the area, Shane kept me updated via calls, texts and emails. He was friendly, professional and very knowledgeable and I enjoyed working with him. I will definitely call Shane at Tom Williams BMW again! More

Great Buying Experience Jeannie Swan, Client Advisor, made buying my new BMW a very pleasurable event. She is very thoughtful, courteous, and knowledgeable, answering all my Jeannie Swan, Client Advisor, made buying my new BMW a very pleasurable event. She is very thoughtful, courteous, and knowledgeable, answering all my questions before and after the sale. I was her 100th sale and she made the purchase a fun experience. Jeannie and her co-worker staff closed the deal in a very expeditious and professional manner. Thank you Jeannie, keep up the good work. More

Great Service, No Games. I had a wonderful buying experience with this dealership. I live out of state and bought a pre-owned vehicle over the phone, sight unseen. John Precis I had a wonderful buying experience with this dealership. I live out of state and bought a pre-owned vehicle over the phone, sight unseen. John Precise was great....honest, helpful and very easy to deal with. I feel like I got a great deal. The vehicle was just as described. I'm very happy with my purchase and highly recommend Tom Williams BMW. This is a professional, no games dealership. More

Great Service Robert was so helpful. I came in late in the evening after my daughters track meet and he was so patient and helpful. He is very knowledgable and top Robert was so helpful. I came in late in the evening after my daughters track meet and he was so patient and helpful. He is very knowledgable and top notch More

Jason was excellent I was looking for an inexpensive used suv to pull my horse trailer and was lucky enough to work with Jason Eldridge at the BMW dealership. Jason staye I was looking for an inexpensive used suv to pull my horse trailer and was lucky enough to work with Jason Eldridge at the BMW dealership. Jason stayed in-toucht over a couple of weeks and e-mailed vehicles and pictures to me as they were traded in. Also liked they he was very responsive to my text messages even though i probably sent too many We purchased a perfect Suburban and the whole thing was quick, easy, and fun. KATHY. More