BMW of Birmingham

We carried my daughter’s car in for a recall repair. After 5 weeks we finally got it back. We had it less than 24 hours and it broke down. Water pump went out. They refuse to repair it without us paying After 5 weeks we finally got it back. We had it less than 24 hours and it broke down. Water pump went out. They refuse to repair it without us paying for it because it wasn’t related to the recall even though they replaced a coolant line they damaged while it was in their possession and the motor sat open for 5 weeks waiting on a head repair. BEWARE! Find a different dealer. They can’t be trusted!!!! More

Our Sales Manager, Oleg Ghilan, was very informed and considerate. He managed effective communication exchange and made our transaction seamless and in a timely manner. Excellent professional salesmans considerate. He managed effective communication exchange and made our transaction seamless and in a timely manner. Excellent professional salesmanship and customer service. Oleg was a true gentlemen and made our experience one that BMW of Birmingham expects for their customers when they enter their show room! If you’re thinking of buying a new BMW in Birmingham, ask for Oleg! You’ll be happy you did! More

When we first made contact with the dealership we talked with a person on the phone who fields calls. We expressed an interest in a vehicle online, and wanted to talk with an experience sales person who was with a person on the phone who fields calls. We expressed an interest in a vehicle online, and wanted to talk with an experience sales person who was honest and open minded. Immediately we were connected with Valarie Wallace. What I liked the most about Valarie was the fact that she took the time to listen to my husband who is a "real talker". She explained all the details about the BMW X5 that we saw online, and was so patient as we went through the down payment and financing process. Before we got on the road to drive 3 hours to the dealership, she made sure to secure the vehicle from other salespersons. When we arrived, she made us feel important, and didn't rush us through the process. She showed us all the features of the car, made sure it was well detailed and ready when we arrived at the dealership. We will definitely do business with Valarie and the BMW of Birmingham dealership again real soon; we have a graduating college student. (pray for us she wants a BMW too LOL). More

My sales person,Oleg was very courteous and knowledgeable He made us feel comfortable and important. He made us feel comfortable and important. More

Absolute best car buying experience I've ever had! Friendly and knowledgeable staff they don't sell you a car they sell you an experience and I love my purchase! Friendly and knowledgeable staff they don't sell you a car they sell you an experience and I love my purchase! More

We couldn’t have been happier with the sales and service provided by Eric. We enjoyed talking with him, he was very knowledgeable and very personable but professional. We love our X5 and look forward to lea provided by Eric. We enjoyed talking with him, he was very knowledgeable and very personable but professional. We love our X5 and look forward to learning everything about it. Traveling will be great again with BMW. More

Everyone was great. This was my second vehicle from here and the customer service was and still is awesome. This was my second vehicle from here and the customer service was and still is awesome. More

Valerie, Dennis, and Marion were the dream team to work with. Love my new X1! with. Love my new X1! More

I had a good experience. They exceeded my expectations and I would shop with them again. They exceeded my expectations and I would shop with them again. More

We had a very good experience and enjoyed working with Larry Carpenter, our sales associate. Other people we worked with were also very responsive and helpful. Larry Carpenter, our sales associate. Other people we worked with were also very responsive and helpful. More