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BMW of Birmingham

Irondale, AL

3.6
399 Reviews
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1000 Tom Williams Way

Irondale, AL

35210

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Showing 399 reviews

December 21, 2024

Everyone was great. This was my second vehicle from here and the customer service was and still is awesome. More

by benita.gibbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng, Marion Cain
December 19, 2024

Valerie, Dennis, and Marion were the dream team to work with. Love my new X1! More

by nathanAE81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie, Dennis, Marion
Dec 22, 2024 -

BMW of Birmingham responded

Hi, thank you for taking the time to leave a review for us at BMW of Birmingham. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

I had a good experience. They exceeded my expectations and I would shop with them again. More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Redmond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

BMW of Birmingham responded

We’re thrilled to know you had a fantastic experience with us! Your feedback means the world to us and encourages us to continue delivering excellent service. Thank you for choosing us, and we hope to see you again!

December 16, 2024

We had a very good experience and enjoyed working with Larry Carpenter, our sales associate. Other people we worked with were also very responsive and helpful. More

by rjt1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Carpenter
Dec 20, 2024 -

BMW of Birmingham responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

December 05, 2024

Our experience was as pleasant as it could be. Our first contact was handled by Taylor who was a front runner for Oleg. Taylor was new but she handled us like a seasoned pro. Oleg was on another l More

by Kdub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oleg Ghilan
Dec 08, 2024 -

BMW of Birmingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Birmingham! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dec 12, 2024 -

BMW of Birmingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Birmingham! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 27, 2024

Great customer service and Kareem Battles , CA was great. I highly recommend BMW of Birmingham if you are looking for a vehicle. I will definitely be back. More

by w_common
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Battles
Dec 03, 2024 -

BMW of Birmingham responded

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

November 25, 2024

This BMW dealership was the nicest dealership we have ever experienced! Our salesman, CJ, was very friendly, knowledgeable, helpful and not at all pushy! The finance manager, Marion, was also delightful More

by merissa.braden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ, Marion
Nov 27, 2024 -

BMW of Birmingham responded

Hi Merissa! We're so happy we were able to help you out! We hope you have a great day!

November 23, 2024

Jerry is a great salesman and goes above and beyond for his customers! I was pleased! More

by ricardo eaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Nov 27, 2024 -

BMW of Birmingham responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 19, 2024

Staff was exceptionally attentive; courteous; and thorough in explaining each step. Jerry went beyond expectations in getting just what I wanted ordered. I would recommend BMW to anyone without hes More

by Debra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry, Noni, Cheyenne
Nov 21, 2024 -

BMW of Birmingham responded

Hi Debra, thank you so much for your positive comments about BMW of Birmingham! We hope to be of service to you again in the future. Best wishes, BMW of Birmingham

November 07, 2024

I recently purchased a new car from BMW of Birmingham and couldn’t be happier with the excellent service that I received. My Sales Associate/Experience Guide, Karreem Battles, provided exceptional, personali More

by Erfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karreem Battles, Ted Layfield, CJ Chism
Nov 14, 2024 -

BMW of Birmingham responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Birmingham. Please don't hesitate to reach out if there's anything additional we can do for you.

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