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BMW of Birmingham
Irondale, AL
413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 413 reviews
March 29, 2025
Car was prepped full of gas and ready for us to drive away in. All was great away in. All was great More
by Donnaherronreo
Employees Worked With
March 24, 2025
Very helpful and professional with no pressure. Sales person answered all my questions and helped with concerns. Sales person answered all my questions and helped with concerns. More
by Jbear1951
March 24, 2025
Jerry went above and beyond finding me an M2, that's what I came for and that is what I left with. Top notch service all around from the sales to the financial department. If you want the best experience buy I came for and that is what I left with. Top notch service all around from the sales to the financial department. If you want the best experience buying these types of cars go directly to the dealer and ask for Jerry!!! More
by B
March 15, 2025
Enjoyed working with Oleg and Danielle. The customer service from them was top notch. Easy no hassle process. The customer service from them was top notch. Easy no hassle process. More
by shunpinkard
March 05, 2025
Everyone in this dealership was very professional, courteous, friendly and kind! They were all extremely helpful and simply exceptional! It was an outstanding experience for us while buying my dream c courteous, friendly and kind! They were all extremely helpful and simply exceptional! It was an outstanding experience for us while buying my dream car! More
by susanvincent
Employees Worked With
March 04, 2025
Great experience! This is my second vehicle that I purchased from this dealership and service is always top-notch. CJ did an excellent job being patient and helpful an This is my second vehicle that I purchased from this dealership and service is always top-notch. CJ did an excellent job being patient and helpful and understanding. More
by Ruth Wilson
Employees Worked With
CJ Chism
March 04, 2025
The buying process was seamless and straight forward. Up front pricing allowed me to know exactly what I was gonna be paying. Repairs are still needed but I am certain they will be done. Up front pricing allowed me to know exactly what I was gonna be paying. Repairs are still needed but I am certain they will be done. More
by jasgonzo
Employees Worked With
February 28, 2025
We carried my daughter’s car in for a recall repair. After 5 weeks we finally got it back. We had it less than 24 hours and it broke down. Water pump went out. They refuse to repair it without us paying After 5 weeks we finally got it back. We had it less than 24 hours and it broke down. Water pump went out. They refuse to repair it without us paying for it because it wasn’t related to the recall even though they replaced a coolant line they damaged while it was in their possession and the motor sat open for 5 weeks waiting on a head repair. BEWARE! Find a different dealer. They can’t be trusted!!!! More
by karmen.hadley
Employees Worked With
February 26, 2025
Our Sales Manager, Oleg Ghilan, was very informed and considerate. He managed effective communication exchange and made our transaction seamless and in a timely manner. Excellent professional salesmans considerate. He managed effective communication exchange and made our transaction seamless and in a timely manner. Excellent professional salesmanship and customer service. Oleg was a true gentlemen and made our experience one that BMW of Birmingham expects for their customers when they enter their show room! If you’re thinking of buying a new BMW in Birmingham, ask for Oleg! You’ll be happy you did! More
by Woelfel.jr
