BMW of Bellevue - Service Center
Bellevue, WA
699 Reviews of BMW of Bellevue - Service Center
Extremely disappointed by the service. Arrogant. When I dropped off the car they quoted $7-8k repair, and wouldn't look a the repair codes from the previous repair shop who sent me to t Arrogant. When I dropped off the car they quoted $7-8k repair, and wouldn't look a the repair codes from the previous repair shop who sent me to this deals. Since this dealer couldn't find the codes (which had been cleared by the previous repair shop, duh) they made up some other repairs based on the "sound" of the engine at an equivalent cost. When I shared the code errors from the previous repair shop (which I had offered when I dropped the car off and they refused to look at) they changed their quote cutting it in half. Shoddy customer service. More
I had an excellent advisory experience with Janell at BMW of Bellevue. She provided a comprehensive overview of my car's maintenance requirements and identified the need for tire replacement. Janell was frie of Bellevue. She provided a comprehensive overview of my car's maintenance requirements and identified the need for tire replacement. Janell was friendly and highly professional. I was pleasantly surprised to get my car back ahead of the expected schedule. I'm definitely considering returning for the tire replacement soon. More
Awesome service. The service team able to address all my concerns and get me my car back in no time. my advisor went thru all the items which they did during the serv The service team able to address all my concerns and get me my car back in no time. my advisor went thru all the items which they did during the service and the items which I need to take care next year. More
Janel was our service rep and she was outstanding; communicated service options and had our car work completed as promised. We've always had great service with this dealership and employees. communicated service options and had our car work completed as promised. We've always had great service with this dealership and employees. More