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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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August 13, 2021

Great service, ease of mind. Had a nail in my tire and was replaced free of charge because I got my tires from the dealership. More

by Oliver Feng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 16, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Great service. They kept me up-to-date about what's going on as one of the car parts needed to be replaced and they had to order spare parts. More

by Marko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
Aug 13, 2021 -

BMW of Bellevue responded

Hi Marko, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2021

Michael has made it quick &simple with detailed explanation and required suggestions - felt good when discussing 'why' and 'what' wrt servicing needs. Thank you Michael. More

by Sriram Kalyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lawver
Aug 17, 2021 -

BMW of Bellevue responded

Hi Sriram, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! If you ever need help, just give us a call. Happy motoring!

August 05, 2021

Jennie was really great, first time taking my X5 in and she made it easy and a pleasurable experience. A service professional makes a huge difference once you own or lease a car, I am thrilled she is my s More

by twinning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Aug 17, 2021 -

BMW of Bellevue responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Thank you so much again for your feedback! We hope you have a great day!

August 04, 2021

Great service, prompt when dealing with any changes and very effective communication More

by Ronbiral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 17, 2021 -

BMW of Bellevue responded

Ronbiral, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2021

Great service, Jennie was super helpful and friendly. Car was fixed in a fashionable time, even though have to wait a week due to battery shortage at the storage. More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Aug 17, 2021 -

BMW of Bellevue responded

Shawn, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

The new BMW Bellevue is stunning! I’ve had 2 service visits and their customer service is top notch!! I live in Seattle and make the drive to Bellevue as their service is impecable. More

by andrewncarroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Brian
Aug 17, 2021 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

Great experience. Easy to work with. Jennie presented service options and secured a loaner very quickly. She checked in with me multiple times throughout the day, and had my car cleaned and ready for qui More

by Khansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Aug 17, 2021 -

BMW of Bellevue responded

Khansen, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

Great service and Jenny was the service rep, knowledgeable and super friendly, just love the smile she has. More

by graces
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny
Aug 17, 2021 -

BMW of Bellevue responded

Graces, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2021

I wasn't knocked out with my service experience this time.It was confusing and annoying to be presented with a quote for 3K in "optional" services that that are not actually recommended in the BMW sche More

by fortmccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AngelPinedo
Aug 17, 2021 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

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