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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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August 20, 2021

As usual, the consistency and high standards befitting a BMW customer, so appreciate that. You call or email for appointments and get responses in good timing More

by royvc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver , Service Drive Manager
Aug 24, 2021 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2021

Great service and customer care every time I visit for the last 15 years More

by Oovanesy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 24, 2021 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2021

This was the first time that I have dealt with the dealership. When I called was transferred to the repair shop very quickly and was told do not drive but have my car towed in until the problem could More

by darhmarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnsen, Randy Eaton
Aug 24, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

My visit to BMW of Bellevue was exceptional. Aaron did a great job to keep me updated during this time. He also arranged Lyft to ride me back home. I appreciate all the help from Aaron and others (especia More

by shilong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 18, 2021 -

BMW of Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2021

Saif was communicative and helped through everything that the car needed. He explained everything clearly. The price was decent and there were multiple coupons as well :) More

by suveelover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saif
Aug 24, 2021 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2021

Very knowledgeable staff, good communication. Assessment was done in time frame we were told to expect, and was comprehensive enough that we could decide how best to proceed. Will use again. More

by Timh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lawver
Aug 24, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

While on a 3 wk road trip, our engine light came on on our 2019 X-5. We called BMW of Bellevue and spoke to Michael Lawver. He was able to schedule an appointment. He knew we had to leave the next day, te More

by rae
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lawver
Aug 18, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2021

Chris is always friendly & helpful! Only area of improvement for dealer would be communication around booking appointments and availability of loaner cars, or shuttle service More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 17, 2021 -

BMW of Bellevue responded

Hi Will, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

This place is a well-oiled machine. Everyone was on time, communication was stellar, and Aaron even ordered a Lyft ride home for me! :) Thank you. More

by Aimee P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 16, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 14, 2021

Great experience. Amazing service in the service department. Angel, he is the best. More

by leah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 16, 2021 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Angel here at BMW of Bellevue! Feel free to reach out to us if you need anything. Have a wonderful day.

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