BMW of Bellevue - Service Center

The service was really good. They even offerred a ride back home and pickup as well. back home and pickup as well. More

Very disappointing experience. 18 days in the service shop for consultation and Veritas Global warranty was not honored to repair my car. Service advisor named Angel was poor in communicating regarding t shop for consultation and Veritas Global warranty was not honored to repair my car. Service advisor named Angel was poor in communicating regarding the status of the car with warranty in place. I had to be the one chasing Alex for any answers. I had to get in touch with Finance Manager Alex Robles to look for him for assistance. I don't even think the management assisted regarding my car's warranty of repair. More

Very good experience at the shop. Good communications and good work. Will recommend to my friends. good work. Will recommend to my friends. More

I had sensor issue spoke with Aaron; he made sure a vehicle was ready for me until mine was ready. Very friendly, accurate and reliable. vehicle was ready for me until mine was ready. Very friendly, accurate and reliable. More

I showed up at the dealer ship on time for service, the advisor was expecting me and he greeting me. we checked the car together for concerns I had then we start discuss the maintenance needed for the car. advisor was expecting me and he greeting me. we checked the car together for concerns I had then we start discuss the maintenance needed for the car. great service and advisor, I will go back for next service. More

Good service and constant communication during the service. I was provided with the options for the service, and got a discount on the work done.. service. I was provided with the options for the service, and got a discount on the work done.. More

Service advisory is very professional he took care of me and the job in my car is well done and the job in my car is well done More

Dealer did not provide services that were promised. I was told I would be getting an suv loaner but got a small enterprise rental compact. Long wait time for diagnostic. told I would be getting an suv loaner but got a small enterprise rental compact. Long wait time for diagnostic. More

The car was in the shop for multiple days. Minimum updake unless probed. The service department could not fix the problem. The car went in a clean condition but I got back a dirty car. unless probed. The service department could not fix the problem. The car went in a clean condition but I got back a dirty car. More

I would like to share a special call-out for Jennie, she has been helping me out with my car services for last few years. I must tell you that she is just awesome and really professional in getting things d has been helping me out with my car services for last few years. I must tell you that she is just awesome and really professional in getting things done with efficiency. She makes the difference in my experience with BMW from great to superb. You should let her know that I really appreciate her with everything she does at BMW Bellevue. More