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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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October 14, 2021

Appreciated the help in assessing the vehicle issues I was experiencing the week before last More

by Todddg522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 17, 2021 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 13, 2021

Michelle is great. I needed the repair done on short notice in order to start a long planned road trip. The warning light came on only 48 hours before we were scheduled to leave. Michelle got my car in More

by Andrewzuccotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Irwin
Oct 13, 2021 -

Andrewzuccotti responded

Michelle Irwin did great work. I am very pleased

October 12, 2021

Safeeullah was very pleasant and great to work with. He kept me updated and allowed me to come in the following day in order to pick up my vehicle in order to avoid wasting time during rush hour. This tim More

by tempeevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safeeullah
Oct 17, 2021 -

BMW of Bellevue responded

Hi Tempeevans, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 12, 2021

Great service and prompt responses from the service coordinators. Car is always brought back in excellent condition More

by Sam Chung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
Oct 17, 2021 -

BMW of Bellevue responded

Hi Sam, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2021

Matt Johnson consistently goes above and beyond to handle all my service needs and requests. More

by Paul Armour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Oct 11, 2021 -

BMW of Bellevue responded

Hi Paul, thank you for your kind review; we are happy to pass along your comments to Matt here at BMW of Bellevue! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 01, 2021

I had a very pleasant experience with their service department. Aaron was courteous and helpful in dealing with my insurance. More

by susanlee0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Oct 04, 2021 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at BMW of Bellevue! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 01, 2021

Easy scheduling and great one time workmanship. No need for follow ups. Friendly staff that greats you as soon as your drive in. More

by lglaskow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenard
Oct 04, 2021 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Went to this dealership for my 1st year annual service. Easy to schedule, courteous team and on-time delivery. More

by prady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eaton Randy
Oct 04, 2021 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 30, 2021

Jen as always was very helpful in scheduling my service as well as greeting me and keeping me updated on the process and the service was completed on time and she had me on my way More

by Norwestproperties
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Mao
Oct 04, 2021 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jen here at BMW of Bellevue! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 29, 2021

If you want to make an appointment only to wait 30 mins to see your adviser and pay almost 2x more than a private mechanic, is recommend BMW Bellevue. Otherwise, save yourself the headache(s) and go somewh More

by Bimmerbenzbentley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris tumey
Sep 30, 2021 -

BMW of Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

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