BMW of Bellevue - Service Center

My service advisor Matt did an excellent job on taking care of the vehicle problem. He was very attentive in helping his customer even when he is busy helping other customers. Thank you. care of the vehicle problem. He was very attentive in helping his customer even when he is busy helping other customers. Thank you. More

I had taken my car to BMW of Manhattan and Hudson Valley, they didn’t find much wrong but here at Bellevue they found >$16K worth of repairs. Really!? they didn’t find much wrong but here at Bellevue they found >$16K worth of repairs. Really!? More

Very professional staff and Leonard was great keeping me informed on my vehicle was ready. informed on my vehicle was ready. More

Ben was extremely accommodating and made our experience at the BMW service department an awesome one. at the BMW service department an awesome one. More

I have been a customer of Bellevue BMW for many years and found their service to be very effective, reasonable, and the staff eager to do their best to provide lasting solutions to inevitable mechanical issu found their service to be very effective, reasonable, and the staff eager to do their best to provide lasting solutions to inevitable mechanical issues that develop with long time car ownership. My service representative has provided consistent advocacy when needed and real knowledge about the product to explain most any issue encountered. I am grateful to have had great service including my most recent experience with Matt Johnsen as my service rep. and I look forward to that history being repeated. More

Love this new facility. People are friendly, especially Randy Eaton. Although there was a little wait perhaps on a busy Saturday. We also needed to be elsewhere during the service, they helped us arranging Randy Eaton. Although there was a little wait perhaps on a busy Saturday. We also needed to be elsewhere during the service, they helped us arranging the Uber/Lyft service for both trips! Just a minor thing, like bottled water was out at the time. However, highly recommended their service! More

Loved the online scheduling for service appointment. Also liked the texting communication for car updates. Thanks! liked the texting communication for car updates. Thanks! More

Very good experience. There is still a question that hasn't been answered about getting the car out of ecodrive and into comfort drive. Don't know how to get the car to not start up every time it stops hasn't been answered about getting the car out of ecodrive and into comfort drive. Don't know how to get the car to not start up every time it stops. I don't like that and don't know how to get out of it. More

Aaron and his staff were very friendly. They had a rental vehicle waiting for me. They had me in and out in no time! vehicle waiting for me. They had me in and out in no time! More

Service was great, and staff were friendly, knowledgeable, and prepared for my appointment. Service was done right on schedule, so no extra waiting at all. They also cleaned the car which was knowledgeable, and prepared for my appointment. Service was done right on schedule, so no extra waiting at all. They also cleaned the car which was a great added benefit. More