BMW of Bellevue - Service Center

Had to bring car back - not fixed first time. Picked up and car was dirty Picked up and car was dirty More

First of all love the remodel of this place, it looks fantastic. I love working with BMW of Bellevue I bought my X5M from them and have continued to get service through them. I love their model of servic fantastic. I love working with BMW of Bellevue I bought my X5M from them and have continued to get service through them. I love their model of service advisors allowing you to call/text about the progress of your vehicle, they were also great in locating replacement tires for my car which has been difficult during covid. All around great establishment! More

Thank you, Jennie, for excellent customer service! Great communication with email and text. Thank you! Great communication with email and text. Thank you! More

Could not get the service I asked for. Called and made an appointment. Was very clear and specific and that I was trying to establish service for a new purchase. Have a Mercedes’ and a Lex Called and made an appointment. Was very clear and specific and that I was trying to establish service for a new purchase. Have a Mercedes’ and a Lexus and the service advisor Michelle was rude and condescending. Very poor attitude. Will not be returning. More

Angel was extremely courteous, answered my questions and gave me honest recommendations for my car. Love the Lyft shuttles. gave me honest recommendations for my car. Love the Lyft shuttles. More

Good service and very professional in dealing with the customer and nice and very accommodating dealership customer and nice and very accommodating dealership More

Took the car to the service with a couple of scary transmission related alerts that would trigger sporadically. I even captured them on a photo and shared with them. They told me they were unable to r transmission related alerts that would trigger sporadically. I even captured them on a photo and shared with them. They told me they were unable to reproduce the alerts and thus could not do anything. I can do a better debugging job on my dell computer even though I am not a dell service dealer. Very disappointing. I guess I have to wait for the car to completely break down before they'll be able to troubleshoot further. Need to find another shop to take it to now... More

Friendly and courteous oil service. Thank you for helping to keep this vehicle running in perfect condition. Thank you for helping to keep this vehicle running in perfect condition. More

Professional, clean, prompt & priced fare. Always a follow-up to make sure I'm 100% satisfied. Always a follow-up to make sure I'm 100% satisfied. More

Reception was pleasant. Service was throughly explained and understood. They kept in touch throughout repair while I waited at home. Service was throughly explained and understood. They kept in touch throughout repair while I waited at home. More