BMW of Bellevue - Service Center

Service at BMW Bellevue was great. All my needs were met in a timely manner. All my needs were met in a timely manner. More

The Service Advisor was very professional and engaged with with what I had to say regarding the details of the service needed for my car. When the car was returned to me it had been washed and vacuumed with with what I had to say regarding the details of the service needed for my car. When the car was returned to me it had been washed and vacuumed and that impressed me. The only negative reply I have is that the oil change indicator message was not cleared. I was able to find the process to clear out that message online. Aside from that my experience was very positive. Thank you - Rick More

Very nice service. Thanks to Victor Lopez Sala at Bellevue office. Excellent job and I am satisfied! Thanks to Victor Lopez Sala at Bellevue office. Excellent job and I am satisfied! More

They took good care of my 2004 BMW. Excellent customer service as well as communication while my car was in service. Excellent customer service as well as communication while my car was in service. More

Excellent service! ! Friendly, helpful people. Car done on time or earlier. Only negative is lack of loaner vehicles, forcing us to 'waste' hours waiting/shopping. Ly ! Friendly, helpful people. Car done on time or earlier. Only negative is lack of loaner vehicles, forcing us to 'waste' hours waiting/shopping. Lyft shuttle was helpful, however. Would choose again over another dealership in King County More

Angel Pineda in service was very helpful. His communication of the process and expectations were excellent. Thank you! His communication of the process and expectations were excellent. Thank you! More

The communication re a repair promised to me at the time of purchase of a pre-owned vehicle was not optimal. However, the service center management went out of their way to address the lapse in process and of purchase of a pre-owned vehicle was not optimal. However, the service center management went out of their way to address the lapse in process and try to fix it. More

Clean, reliable, CHRIS is a literal Angel. If you need anything. He's the man. Best experience with any shop, let alone a dealership. He makes the experience. If you need anything. He's the man. Best experience with any shop, let alone a dealership. He makes the experience. More

Your customer service representative, Ben, was personable, respectful, and at the ready to answer all questions that we had. The level of service we experienced yesterday was unquestionably a ste personable, respectful, and at the ready to answer all questions that we had. The level of service we experienced yesterday was unquestionably a step above what we've observed from other, competing dealerships over the years, and this did not go unnoticed. Keep up the good work! More

Service is professional and done right first time. Waiting room is comfortable and nice place to remain during the wait Waiting room is comfortable and nice place to remain during the wait More