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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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September 02, 2022

I left my car for service with Jennie and couldn’t have asked for a better service. It was done in a timely manner and I was given constant updates on the progress. Thank you! More

by JL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Sep 07, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 02, 2022

The Service Department at BMW of Bellevue is truly exceptional. Matt Johnsen is unparalleled. It’s always a personalized, transparent, and efficient process. I couldn’t recommend BMW of Bellevue mor More

by Frank P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnsen
Sep 07, 2022 -

BMW of Bellevue responded

Hi Frank, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Sep 07, 2022 -

Frank P responded

You’re welcome. Well-deserved!

September 01, 2022

I love the service department, they’re always super helpful and polite. I’ve had issues with my bmw and they always help me find the best way to fix it ! More

by natalieesparza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Daniel
Sep 05, 2022 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2022

Resolved the problem with a software update. Car works fine now. Service advisor kept me informed of the status More

by Cowmanjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safe
Sep 05, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 30, 2022

Meeting Jennie Mao as my new Service Advisor yesterday was a wonderful experience. It renewed my faith in the BMW Service area. She was communicative, detail oriented, made me feel like I was being list More

by sievers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Mao - Service Advisor
Sep 03, 2022 -

BMW of Bellevue responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

This dealership was quick and efficient with the provided service. However, it was difficult to get ahold of the agent prior to the appointment. More

by nicolebarcarse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 04, 2022 -

BMW of Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 25, 2022

Friendly service people, easiest vehicle recall fix ever, all in all a fun experience thank you! More

by Benjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 31, 2022 -

BMW of Bellevue responded

Hi Benjamin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 23, 2022

Pretty good experience with service department. I went in for an oil/filter change. Had to ask for the special price that BMW is currently offering. More

by ACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard
Aug 27, 2022 -

BMW of Bellevue responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2022

went in for a regular servicing. Saf did a great job explaining what needed to be done and was very professional and courteous. More

by Dhakal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saf was awesome. 10 stars for him
Aug 23, 2022 -

BMW of Bellevue responded

Hello Dhakal, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

August 18, 2022

I had good service from Angel. He told me the car would be finished @ 12:30, but was not done until 2:00, so he gave me a little credit on my alignment. I do wish the service peo More

by nedjoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo was very good.
Aug 23, 2022 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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