BMW of Bellevue - Service Center
Bellevue, WA
699 Reviews of BMW of Bellevue - Service Center
Coming from someone who has their vehicle serviced at the Seattle location, the Bellevue location was like night and day-in a good way! They were thorough, informative and compassionate. My car was even done Seattle location, the Bellevue location was like night and day-in a good way! They were thorough, informative and compassionate. My car was even done on time! More
I thank Michelle for taking a look at my faulty tailgate. She personally first helped me troubleshoot the issue and then was able to determine that its a part failure. They had to order a replacement part - She personally first helped me troubleshoot the issue and then was able to determine that its a part failure. They had to order a replacement part - and I was kept informed about it. I had to pick my car on a later date and Michelle and her team took good care of my car while I was out. It was cleaned and my checkout was pretty quick. Nicely done crew! More
They did a good job,I jut felt like the labor cost was way too much for my last Visit.the part was $250 ,something like that ,then miscellaneous $45 and labor $950.Matty was amazing thanks way too much for my last Visit.the part was $250 ,something like that ,then miscellaneous $45 and labor $950.Matty was amazing thanks More
A great dealership with professional staff. I am very pleased with the service department and specially ther service advisor, Mr. Angel Pindo. He treats me with outmost respect and endure that I am very pleased with the service department and specially ther service advisor, Mr. Angel Pindo. He treats me with outmost respect and endure that the car is ready as promised. His attitude and professionalism is the key to the success of their operations. More
100% great experience working with Nick. Purchased an X3 and it was an easy fun experience. I'll be back next time I'm in the market for a BMW! Purchased an X3 and it was an easy fun experience. I'll be back next time I'm in the market for a BMW! More
I came to fix soft lock door handle issue. Its not fixed even after 2 visits. I have scheduled for one more. If you know what is the issue. It shouldn’t take more time to fix it for a dealer. Its not fixed even after 2 visits. I have scheduled for one more. If you know what is the issue. It shouldn’t take more time to fix it for a dealer. We are following North America BMA directions, etc etc doesn’t matter to a customer. We have paid so much money for the X5 to enjoy the service and ride. Honestly i lost my opinion on BMW. I mean it. More
Made an appointment for oil change while I waited. Service promised to be completed within 2 hours. After waiting two hours, I asked about completion and was told no work had been started and that ano Service promised to be completed within 2 hours. After waiting two hours, I asked about completion and was told no work had been started and that another two hours was needed. As I could not wait further, the work was not done. I made a 75 mile drive to get this oil change so very disappointing service. More
Safeeullah - Did an amazing job! Great customer service and was a true professional. Thanks for finding a way to take care of my X5 within a couple of hours. Great customer service and was a true professional. Thanks for finding a way to take care of my X5 within a couple of hours. More