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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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September 30, 2022

Everyone was promt, courteous, and helpful with any questions I had. I am deaf and they accommodated me in my communication needs. More

by Dejandl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 07, 2022 -

BMW of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 24, 2022

Matt Johnson took great care of me. He is always courteous, knowledgeable and professional. An excellent communicator. More

by Bob Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Sep 28, 2022 -

BMW of Bellevue responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 23, 2022

Coming from someone who has their vehicle serviced at the Seattle location, the Bellevue location was like night and day-in a good way! They were thorough, informative and compassionate. My car was even done More

by Tg383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt J
Sep 28, 2022 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 22, 2022

I thank Michelle for taking a look at my faulty tailgate. She personally first helped me troubleshoot the issue and then was able to determine that its a part failure. They had to order a replacement part - More

by hrixxxxidke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
September 22, 2022

They did a good job,I jut felt like the labor cost was way too much for my last Visit.the part was $250 ,something like that ,then miscellaneous $45 and labor $950.Matty was amazing thanks More

by chitalu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matty
Sep 27, 2022 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 22, 2022

A great dealership with professional staff. I am very pleased with the service department and specially ther service advisor, Mr. Angel Pindo. He treats me with outmost respect and endure that More

by Abdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pindo
Sep 27, 2022 -

BMW of Bellevue responded

Hi Abdi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 20, 2022

100% great experience working with Nick. Purchased an X3 and it was an easy fun experience. I'll be back next time I'm in the market for a BMW! More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 25, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2022

I came to fix soft lock door handle issue. Its not fixed even after 2 visits. I have scheduled for one more. If you know what is the issue. It shouldn’t take more time to fix it for a dealer. More

by Madan Reddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
Sep 25, 2022 -

BMW of Bellevue responded

Hi Madan, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

September 19, 2022

Made an appointment for oil change while I waited. Service promised to be completed within 2 hours. After waiting two hours, I asked about completion and was told no work had been started and that ano More

by jimedris
Customer Service
Recommend Dealer
No
Employees Worked With
Don't know
Sep 23, 2022 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

September 17, 2022

Safeeullah - Did an amazing job! Great customer service and was a true professional. Thanks for finding a way to take care of my X5 within a couple of hours. More

by Terrance B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safeeullah
Sep 21, 2022 -

BMW of Bellevue responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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