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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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October 27, 2022

Good customer service and parts department didn’t try to oversell anything. Gave upfront and honest advice. More

by Greg ogden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard
Nov 06, 2022 -

BMW of Bellevue responded

Hi Greg, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 27, 2022

Very systematic process. Delighted to see the Cab service back and forth to my home. One thing I am skeptical about is my tire. Before giving it for the service, it was absol More

by sumitagarwal330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you.

October 26, 2022

I purchased my 2007 650i from BMW of Bellevue thirteen years ago. They have always kept it in top running condition and provide timely service remibders with discount coupons. More

by Des_home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Nov 03, 2022 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2022

BMW of Bellevue is a exceptional. I experienced a seamless drop off to get my car checked on and serviced. More

by ChampionShe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safeeullah
Nov 01, 2022 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2022

both of the vehicles and all the service I’ve gotten at this dealership have been without any issues. The service department in particular is very professional. More

by myleswimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wish I could remember the name of the rep that help me but he was great
Oct 29, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 17, 2022

Customer appreciation, service and communication. They treat me as a truly valued customer and keep me informed on the status of the service being performed. Additionally, they provide a shuttle to:f More

by Robstacy26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 22, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Oct 23, 2022 -

Robstacy26 responded

You are my service dealership. Thanks/// R. Stacy

October 15, 2022

I had to wait more than expected service time and one of my license plate was also misplaced which I never got back. More

by sharath136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Weaver
Oct 19, 2022 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

October 14, 2022

I was not impressed with the service department. We brought our X5 in, parked it in the service room, was told to wait for a tech to contact us. We waited about 15 minutes then they asked for the ke More

by Rick0226
Recommend Dealer
No
Employees Worked With
Don't know. Matt?
Oct 20, 2022 -

BMW of Bellevue responded

Hi, we are disappointed by your experience at BMW of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

October 14, 2022

Greeted with a lot of enthusiasm and kindness. The necessary service was explained thoroughly and performed efficiently. More

by LezleeLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Oct 19, 2022 -

BMW of Bellevue responded

Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 13, 2022

I had my X1 in to Bellevue BMW because I hit something and ruined my front tire. BMW got me in quickly and kept me well informed. They could have easily said I needed 4 new tires but they measured the t More

by cathyfleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 19, 2022 -

BMW of Bellevue responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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