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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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December 04, 2022

Angel was outstanding. He was attentive and kept me informed regarding the process on my vehicle. More

by Linda
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Dec 06, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2022

Angel was excellent. He kept us informed and explained everything very well. He assisted us in making an appointment for a current recall. We thought that 2.5 hours wait More

by lgrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
Nov 30, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

Angel, my service manager, provided outstanding customer service and kept me informed of my vehicle status. After my appointment, he followed up with me to make sure everything went well. I would recommend More

by tinapearia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 30, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2022

Angel, Service Manager at Bellevue location is fantastic. Great follow up, support, and customer oriented. Shawn More

by blank6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 28, 2022 -

BMW of Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 26, 2022

The service we received at BMW was very good and the gentleman who helped us was knowledgable and courteous. I appreciated the rides to and from crossroads mall. The service was really prompt. More

by mhvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry but I don't know his name
Nov 27, 2022 -

BMW of Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

I got stuck at work and missed my service appointment. Matt got me in next morning. Always the best treatment from Matt and the service team. My car will go nowhere else! More

by doitalld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnsen
Nov 23, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 16, 2022

Pleasant experience all around. Was in for deferred maintenance. Leonard was careful to explain what was needed and when. Car runs great. More

by Laura-J22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Mayorga
Nov 21, 2022 -

BMW of Bellevue responded

Hello, We are pleased to hear you had such a positive experience with us Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2022

The communication with the service representative was midiocre and the services performed were extremely over-priced. More

by Mr. Notsatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Lopez
Nov 18, 2022 -

BMW of Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Bellevue take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you.

November 14, 2022

I had an issue with the center console sliding door that was resolved quickly. I've been a customer for over 20 years and this dealership has always done a great job. More

by daffern1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saf
Nov 18, 2022 -

BMW of Bellevue responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 11, 2022

Horrible dealership that doesn’t help their customers or care about their customers at all. They make lies up about your car because they assume you know nothing about it. If you know what you are doing and More

by Josh miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Nov 21, 2022 -

BMW of Bellevue responded

Hello Josh, we regret your experience with us here but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you.

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