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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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January 23, 2023

Their customer service representatives and maintenance crew did an excellent job working with me and on my car. Excellent customer service I would definitely recommend them to someone else. More

by Tdsmith492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
Jan 26, 2023 -

BMW of Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us, We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

January 23, 2023

Brought my car in for its 1000 mile break-in service. reception was prompt and Michelle, my service advisor, was great at answering questions and setting expectations around what to expect! More

by jemaal_knox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 26, 2023 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

January 21, 2023

Done service in a timely manner. Staff is friendly and helpful. Showing a video of the inspection was a good touch to the service More

by Jain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saif
Jan 24, 2023 -

BMW of Bellevue responded

Hi Jain, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, BMW of Bellevue

January 19, 2023

This dealership lets us know that it's always striving to serve the client better - day in and day out. More

by hutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Moo -
Jan 23, 2023 -

BMW of Bellevue responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 17, 2023

Chris is excellent to work with--he represents the company well. Good communication, easy to talk with, pays attention to the details. More

by toolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 20, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 17, 2023

Leonard was a 12 on a scale of 1 to 10. I have had him as my Service Adviser twice now, and I will always use him from here on. He is first class, and he is an excellent front person for More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Mayorga
Jan 20, 2023 -

BMW of Bellevue responded

Hi Don, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2023

Dropped car off for software update recall, quick service, washed and cleaned the csr plus a lyft ride. More

by fj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenord
Jan 20, 2023 -

BMW of Bellevue responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2023

It was a regular maintenance. .Everything went well like a breeze. Matt was so kind and professional. More

by hoejin.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 20, 2023 -

BMW of Bellevue responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2023

Great service and a fantastic showroom! The staff is very courteous and are great with customers. Can improve wait times More

by Kiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 17, 2023 -

BMW of Bellevue responded

Hi Kiran, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 12, 2023

Customer service was excellent and the repairs were completed timely and as described by the service representative. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Safeeullah Salim
Jan 17, 2023 -

BMW of Bellevue responded

Hi Cindy, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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