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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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February 07, 2023

The service advisor was professional and courteous. My vehicle repair was done right and within a timely manner. More

by Brain Powered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 09, 2023 -

BMW of Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 07, 2023

Dealership was fantastic at helping us. The service rep was very good and appreciative when i said no need to rush because we didn't need the car back that day. Very impressed with it all More

by Kelly123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall
Feb 09, 2023 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 05, 2023

Honest and sincere service from people who care. Pricing and expectations were transparent and were met. More

by meant_witness_0q
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 07, 2023 -

BMW of Bellevue responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 31, 2023

Came for the first service of a new car. Oil change should take few min. Waited for a long time for someone to talk to me when I dropped the car in the morning.. At the end of the day, the c More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Feb 03, 2023 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

January 31, 2023

Great service. ..see you again on Tuesday for more service. I will be back. To finish other items since your system was down. More

by jjohnso54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 03, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 30, 2023

I have been driving forever and ever, I like the boses. Mr Zabihi and Cori F. More

by Gmaytone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I know Dean at service is my favorite and he moved to downtown Seattle
Feb 03, 2023 -

BMW of Bellevue responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 28, 2023

My service representative, Andy, got things started right away for me, despite my being one of the very first 7:30 am appointments. He gave me timely updates on where my car was in the recall repair process More

by JamesThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy M Estra
Feb 02, 2023 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

I did a walk in for an oil change for my X5 and Michelle in service was very helpful and accommodating. She told me when my car would be ready and provided shuttle service to my meeting in town. Everything More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 27, 2023 -

BMW of Bellevue responded

Hi Tom, thank you for taking the time to leave a review for us at BMW of Bellevue. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2023

This dealership is always top notch with their service and client care. I would highly recommend this dealer. More

by LEEALDRICH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 26, 2023 -

BMW of Bellevue responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

January 23, 2023

Leonard was great to work with, and handled the whole process well. I even got some good rates for the tire swaps but never felt like I have to buy something immediately or that something needs to be fix More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard
Jan 26, 2023 -

BMW of Bellevue responded

Hi Andy, we are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you for the review!

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