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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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March 02, 2023

Andy was very helpful. Knowledgeable, accurate, attentive to my needs. I am thankful for such good, trustworthy service. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Matute
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Mar 06, 2023 -

BMW of Bellevue responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 02, 2023

Great service and highly recommended. The service was quick, and the dealer arranged for a comfortable drop-off. More

by akumar2461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnsen
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Mar 06, 2023 -

BMW of Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

March 02, 2023

It was easy to drop my car off. My advisor was very personable and explained very clear what the process would be for service. More

by Beththompson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Mayorga
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Mar 06, 2023 -

BMW of Bellevue responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Chris has always been very professional and super helpful. He answers all my questions and is really communicative. I didn’t have a good experience with Bellevue service center before but after worki More

by skaren0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 06, 2023 -

BMW of Bellevue responded

Hello, thank you for your kind review; we are happy to pass along your comments to Chris here at BMW of Bellevue! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 27, 2023

This is a nice and modern dealership, however my experience with their service department was very bad. More

by BMWfan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
Report | Print
Mar 04, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you.

February 27, 2023

Dropped off car for 7:00 am service appt. Car came back shiny and clean and all ready for road trip to CA. More

by Katherine.murray
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 04, 2023 -

BMW of Bellevue responded

Katherine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

I have worked with Angel since your move to this location. He has always been up front and recommended the right maintenance options for me and would recommend him and the dealership to anyone. More

by tlstewart49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Mar 04, 2023 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

February 27, 2023

My experience was excellent. Michelle was very helpful and pleasant. I would have preferred to know that the service would take all day ( 7 hours ). More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in service and Darrin in Sales
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Mar 04, 2023 -

BMW of Bellevue responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 26, 2023

Excellent job on the maintenance service! My car feels like new again. Thank you for your professionalism and expertise. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Mar 03, 2023 -

BMW of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2023

Andy in the service department was excellent. He kept me informed as to the progress of the service on my vehicle and was pleasant and professional throughout the process of getting my car repai More

by YSam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Estrada
Report | Print
Feb 28, 2023 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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