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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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April 10, 2023

Excellent and timely service, they are able to schedule and take care of all my requests More

by phashisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 21, 2023 -

BMW of Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 09, 2023

Dealer did not fix problem all they did was unplug battery to clear faults. What if the problem comes back and I’m stranded in the middle of no where More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 09, 2023 -

Peter responded

Not happy with the service

April 08, 2023

Angel Pinedo handled my service in a professional and personable manner. I enjoyed working with him. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
Report | Print
Apr 21, 2023 -

BMW of Bellevue responded

Hi Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 06, 2023

I had a wonderful experience at BMW Bellevue. The customer service team was fantastic and the service department was thorough. More

by heathers82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie
Report | Print
Apr 09, 2023 -

BMW of Bellevue responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2023

Professional and friendly customer service. Kept me well informed about the service items neededs and cost upfront. The updates were directly provided by the representative (Myles, great guy) v More

by AMANVERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
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Apr 08, 2023 -

BMW of Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 04, 2023

Aaron Weaver was prompt, professional and knowledgeable. I enjoyed working with him. I always request him by name when I schedule service on my BMW X3 More

by bel-ram-w7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Report | Print
Apr 07, 2023 -

BMW of Bellevue responded

Hi, we're so happy we were able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

The staff was great to deal with, the flexibility they provided was outstanding as well as the options for servicing, great overall experience! More

by FRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
Report | Print
Apr 06, 2023 -

BMW of Bellevue responded

Hi Frank, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Excellent service including a Lyft ride home and back to dealer to pick-up the car. All questions answered. Explanations good. Very efficient service. More

by rrcranmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Report | Print
Apr 06, 2023 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2023

Beautiful showroom, waiting area and great service. Did not have to wait long for oil change and clear, timely communication. Having the car washed and vacuum is wonderful! More

by connie7755
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leonard Mayorga
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Apr 05, 2023 -

BMW of Bellevue responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

I am always 100% satisfied with the service I receive at BMW Bellevue. Jennie Mao is simply the best at coordinating my appointments and keeping me informed at every step of the way. More

by Shirleyrawson
Recommend Dealer
Yes
Employees Worked With
Jennie Mao; shuttle driver Ken
Report | Print
Apr 04, 2023 -

BMW of Bellevue responded

Hi Shirleyrawson, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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