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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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April 24, 2023

Great service, as always. Excellent customer service, communication, dealership environment. Shuttle was provided. Finished on time. More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Apr 27, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2023

The ease of scheduling and the convenient transportation services make servicing your vehicle so easy!! More

by dextermagno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
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Apr 27, 2023 -

BMW of Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

The customer service is outstanding. My service advisor is extremely knowledgeable, kind and honest. My courtesy driver was the best, he was so personable, nice and took good care of More

by Suem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie and kenny
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Apr 24, 2023 -

BMW of Bellevue responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 20, 2023

Great experience overall. My advisor Christopher kept me informed, scheduled my shuttle/Lyft without me having to worry about the logistics. Overall great service! More

by am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Toomey
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Apr 24, 2023 -

BMW of Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 19, 2023

I received clear information regarding what services I could expect during my cars service. The information shared by my representative was clear. More

by Lindyw9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Philpott
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Apr 22, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 22, 2023 -

Lindyw9 responded

Lindyw9@comcast.net

April 18, 2023

Aaron Weaver is the best! Always goes exactly as he says and done right the first time. More

by bbarnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
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Apr 22, 2023 -

BMW of Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

Great Customer service. Coordinating with the extended warranty team , submitting all the repair proofs to them and getting all the approvals quickly. More

by BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard
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Apr 24, 2023 -

BMW of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 17, 2023

Had a pleasant experience dealing with Leonard. Did not have to wait long to get the recall done. Good experience overall. More

by pmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEONARD MAYORGA
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Apr 24, 2023 -

BMW of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 16, 2023

Dashboard indicated oil at minimum. Went in for engine oil service and was charged extra to "verify" that dashboard message. More

by screename
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
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Apr 21, 2023 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

April 14, 2023

Angel was very professional. He solved my problems, had the car repaired and returned it to me on time. More

by cbzomowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Apr 21, 2023 -

BMW of Bellevue responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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