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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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May 03, 2023

Had to replace my worn out tires. Angel helped me select the right tires for my car and was super professional about explaining the differences. I highly recommend him as well as BM More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
May 07, 2023 -

BMW of Bellevue responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

May 01, 2023

Bmw recall due to airbag issue. Scheduled 3 weeks ahead. But was told no parts when I got there. Wasted my time and not even a sorry. Cold attitude coz this security recall is free. More

by Tg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cold face
May 05, 2023 -

BMW of Bellevue responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

May 01, 2023

I visited for my regular maintenance. Online Reservation experience was good, and my advisor was also kind and quick. More

by mings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Safeeullah Salim
May 05, 2023 -

BMW of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2023

My experience at the BMW of Bellevue has always been great- Sales or service. Would recommend to any BMW owners or future owners. Only feedback would be to offer more courtesy vehicles during service. More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 01, 2023 -

BMW of Bellevue responded

Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

April 27, 2023

Great service from scheduling, to drop off, to pick up. And the video they sent after of the tech doing a walk though of the status of my car showing me things and if I would need to investigate them soon More

by ConTho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 01, 2023 -

BMW of Bellevue responded

Contho, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

My experience at the BMW of Bellevue has always been great- Sales or service. Would recommend to any BMW owners or future owners. Only feedback would be to offer more courtesy vehicles during service. More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 01, 2023 -

BMW of Bellevue responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 27, 2023

Decided to come back for maintenance after using an independent shop for years. Work was done correctly, I was afforded convenient transportation in both directions, and my car was washed and vacu More

by Jm98029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
May 01, 2023 -

BMW of Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2023

My experience was great. Max was super helpful and a pleasure to work with and I will for sure be coming back for any future service appointments. More

by Yoshua Avery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Denell
Apr 27, 2023 -

BMW of Bellevue responded

We are pleased to hear you had such a positive experience with us, Yoshua! Drive safe, and we'll see you on the road.

April 24, 2023

Service provided is second to none. Kudos to Mr Angel Pinedo. Truly outstanding and strongly recommended. More

by talosigj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
Apr 27, 2023 -

BMW of Bellevue responded

We appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

April 24, 2023

The service department worked vigilantly to solve a very challenging problem with our car, and solved a problem that had vexed us for over two years. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Service Shop Foremen
Apr 27, 2023 -

BMW of Bellevue responded

Hi Bill, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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