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BMW of Bellevue - Service Center

Bellevue, WA

4.5
703 Reviews

703 Reviews of BMW of Bellevue - Service Center

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August 08, 2024

Aaron was responsive and thorough in working through my i4 M50 charging issue. He was up-front about the fact that the investigation might take longer than a day and stayed in touch throughout. I wa More

by dpfinch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Report | Print
Aug 09, 2024 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! If you ever need help, just give us a call. Happy motoring!

July 11, 2024

Very professional and great to work with! The transparent guidance regarding service was very helpful. More

by Eric.schumacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jul 12, 2024 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 03, 2024

The staff are friendly, the facility is spacious and well appointed, and good communication is provided regarding service appointments. More

by dkdude63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Twomey, Austin Marhews
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Jul 04, 2024 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2024

Service items were added without checking the car features and owner need to double check each item why we need to add as part of this service. More

by Siva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Safeeullah
Report | Print
Jul 04, 2024 -

BMW of Bellevue responded

Hi Siva, we appreciate you taking the time to respond. The staff at BMW of Bellevue take our reviews very seriously. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 24, 2024

Try to sell unnecessary maintenance like spark plug changes for my car with only 27K miles. Replacing cabin air filters are way over priced. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
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Jun 25, 2024 -

BMW of Bellevue responded

Hi Sean, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 243-5201 when you have a chance. Thank you, and we look forward to hearing from you.

June 19, 2024

Really great experience. Can’t say enough about the place. Chris as a service advisor is top notch. More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Toomey
Report | Print
Jun 21, 2024 -

BMW of Bellevue responded

We are pleased to hear you had such a positive experience with us, Jonathan! If you ever need help, just give us a call. Happy motoring!

June 18, 2024

I traveled from out of town and arrived early for my appointment. They checked my car in and got straight to work. Excellent! More

by maemaeqdizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Greider
Report | Print
Jun 19, 2024 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2024

Prompt attention on arrival and courteous in service response and liked the video description Thanks Aaron More

by Pn_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jun 18, 2024 -

BMW of Bellevue responded

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

Great service, very attentive and efficient. Leonard made sure everything was done properly and on time. More

by wing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard
Report | Print
Jun 14, 2024 -

BMW of Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

June 13, 2024

Overcharges and doesn’t perform service charged. Also doesn’t honor factory warranty. Would not come back. More

by Orcas111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnson
Report | Print
Jun 14, 2024 -

BMW of Bellevue responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (425) 243-5201 at your earliest convenience to discuss how we can turn this experience into a positive one.

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