BMW of Bellevue - Service Center

My car was at the dealership 6. 5 hours on Friday 9 June while I waited. The problem was diagnosed but not fixed. I am still waiting on the parts/labor price quote 5 hours on Friday 9 June while I waited. The problem was diagnosed but not fixed. I am still waiting on the parts/labor price quote More

Arrived for my appointment at 10 o’clock sharp. Was taken in immediately to my service representative who was Michelle. She was efficient, knowledgeable and answered all my questions. She that the Was taken in immediately to my service representative who was Michelle. She was efficient, knowledgeable and answered all my questions. She that the 40,000 mile service would take approximately 2 to 2 1/2 hours. Service was completed in that time, including car wash. Very pleased with Michelle’s efficiency and professionalism More

This dealership diagnosed the issues with my car and had the repair estimate completed within a few hours. Angel was very responsive and very professional. He kept me abreast of the costs and timelines. the repair estimate completed within a few hours. Angel was very responsive and very professional. He kept me abreast of the costs and timelines. He made sure that I had a loaner and he answered my texts even on his day off. Excellent customer service! More

Always a smooth process. Everyone is very friendly. Dealership is nice to wait in and work. Everyone is very friendly. Dealership is nice to wait in and work. More

Great service from Leonard. and the driver who drove us to downtown Kirkland and back. and the driver who drove us to downtown Kirkland and back. More

Prompt service and excellent work done. I would recommend this dealership to anyone for anything. I would recommend this dealership to anyone for anything. More

Check in was quick. They did not have loaner vehicles at that time but were able to arrange cab for me. They did not have loaner vehicles at that time but were able to arrange cab for me. More

I would definitely recommend this dealership. . Very attentive and high class service. A pleasure to work with. . Very attentive and high class service. A pleasure to work with. More

10/10 service from the folks at bmw of Bellevue. Shout out to Saf for taking great care of me and keeping that clear communication! Shout out to Saf for taking great care of me and keeping that clear communication! More

Everyone who I interacted with was very courteous and seemed pleased to be able to help me. My service advisor took care of every one of the issues with my car and walked me through the options expertly. seemed pleased to be able to help me. My service advisor took care of every one of the issues with my car and walked me through the options expertly. The following day, I received a quick video clearly showing me how all of the issues I had were fixed. More