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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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July 28, 2023

Excellent staff and service! Angel and Armando were very knowledgeable and helpful. Highly recommend them! More

by klala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo, Armando
Aug 01, 2023 -

BMW of Bellevue responded

Hi Klala, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

July 28, 2023

My service advisor Chelsea Loeffler was fantastic to work with and made the whole experience very pleasant. I found her to be very efficient, courteous and knowledgeable. I will definitely schedule with he More

by chucknoh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Loeffler
Jul 31, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

I had a good experience having my recall work done. The work was preformed as quickly as I could have hoped, and I had pleasant time talking with the service advisor, Chelsea. More

by bjjrminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Loeffler
Jul 31, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

Friendly and professional service in an accommodating environment. My service rep was friendly and very informed. More

by Avannoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassett, Brennan
Jul 31, 2023 -

BMW of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

Thanks Jennie for quick arrangement for fit in my vehicle as scheduled as I was little late for my appointment. Appreciate the help. More

by Chai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie
Jul 27, 2023 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2023

Leonard, our service tech, listened well, communicated well, confirmed that he understood the problem and kept me informed throughout a rather long repair process. Can't ask for more in a service tech. More

by jeffreys
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard
Jul 26, 2023 -

BMW of Bellevue responded

Jeffreys, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 21, 2023

The Bellevue facility is very nice. The employees are professional and willing to listen to your comments. The waiting area is large and comfortable. More

by Jim Rohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All my contact is with Angel, my assigned service provider. He is a pleasure to work with, explains everything throughly and keeps me informed of the progress. Great service!
Jul 26, 2023 -

BMW of Bellevue responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Clean and modern facility. Friendly and helpful staff. Online application made it easy to schedule a maintenance appointment, and there were plenty of convenient time slots a More

by Edward O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan
Jul 26, 2023 -

BMW of Bellevue responded

Hi Edward, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

July 20, 2023

Good services and always keep me updated. Provide transportation with Lyft quick and easy. Great. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard
Jul 24, 2023 -

BMW of Bellevue responded

Hi Joe, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 20, 2023

Rating re: service side. Very helpful service people, understaffed intake for service drop off. High prices for service but typical of BMW generally. Good service reminder so More

by Laurie2020
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saffualah or similar name
Jul 24, 2023 -

BMW of Bellevue responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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