BMW of Bellevue - Service Center
Bellevue, WA
699 Reviews of BMW of Bellevue - Service Center
Andy Estrada has again proven that he is a highly capable, concerned, and considerate caretaker for his clients. His pleasant, efficient, and knowledgable manners are a true asset for BMW of Bellevu capable, concerned, and considerate caretaker for his clients. His pleasant, efficient, and knowledgable manners are a true asset for BMW of Bellevue. More
Overcharged for services performed and did not do all the services asked for. I will no longer provide any business to BMW Bellevue. Use Seattle BMW for your service needs. services asked for. I will no longer provide any business to BMW Bellevue. Use Seattle BMW for your service needs. More
Cars are unpredictable and expensive. It pays to know your service advisor!! Jenny is the best! I will always recommend BMW. Been a client for 23 years! It pays to know your service advisor!! Jenny is the best! I will always recommend BMW. Been a client for 23 years! More
Great service, prompt and great attitude. Special kudos to Chris, our customer representative, he is diligent nad provides thorough explanations Special kudos to Chris, our customer representative, he is diligent nad provides thorough explanations More
07/ 2023. We bought our car at this dealership and had it for repair many times over the years and usually it would take them a day or two to get it in and out We bought our car at this dealership and had it for repair many times over the years and usually it would take them a day or two to get it in and out. When we booked the appointment, we mentioned that we need it back asap due to relocation a few days later. When we did not hear back by the end of the first day we called, and they mentioned that they did not have time for the diagnosis because they are backed up and would have it done the next day. End of the second day we had to follow up again and the diagnosis was still not done. After talking to the service manager, they finally got it into the shop. My problem is not that it took three days, but we were not told at the time of booking about the backup and the complete lack of communication. No apology for the delay from anyone. More
Chelsea was great to work with . She kept me well informed along the way about timing and next steps. It was a pleasure working with her and I would highly recommend her. She kept me well informed along the way about timing and next steps. It was a pleasure working with her and I would highly recommend her. More