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BMW of Bellevue - Service Center

Bellevue, WA

4.5
699 Reviews

699 Reviews of BMW of Bellevue - Service Center

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August 10, 2023

BME of Bellevue performed annual service on my bright. They were quick and friendly, and will be coming back next year. More

by Rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Aug 14, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2023

Andy Estrada has again proven that he is a highly capable, concerned, and considerate caretaker for his clients. His pleasant, efficient, and knowledgable manners are a true asset for BMW of Bellevu More

by donaldlagoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Estrada
Aug 11, 2023 -

BMW of Bellevue responded

Hi Donaldlagoon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 08, 2023

Though the sales experience was average , service experience has been great so far! Especially credit goes to Bill for all the help. More

by shrinivas naik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 11, 2023 -

BMW of Bellevue responded

Hello Shrinivas, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Overcharged for services performed and did not do all the services asked for. I will no longer provide any business to BMW Bellevue. Use Seattle BMW for your service needs. More

by Alanste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Aug 11, 2023 -

BMW of Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Bellevue take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 243-5201 -- we hope to hear from you soon.

August 04, 2023

Cars are unpredictable and expensive. It pays to know your service advisor!! Jenny is the best! I will always recommend BMW. Been a client for 23 years! More

by Karibrown76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
Aug 08, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

August 03, 2023

The best professional and courteous service you can wish for. I highly recommend BMW Bellevue. More

by Tjmarcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mutate Estrada
Aug 07, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 01, 2023

Great service, prompt and great attitude. Special kudos to Chris, our customer representative, he is diligent nad provides thorough explanations More

by gfmahler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 07, 2023 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 01, 2023

Great service ! !My mirror broke. Parts made a mistake so their service department fixed my mirror for free. More

by tiffanyh613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea - service manager
Aug 07, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2023

07/ 2023. We bought our car at this dealership and had it for repair many times over the years and usually it would take them a day or two to get it in and out More

by BMW Liebhaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Weaver, Armando Lopez
Aug 04, 2023 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

July 29, 2023

Chelsea was great to work with . She kept me well informed along the way about timing and next steps. It was a pleasure working with her and I would highly recommend her. More

by Florin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Aug 03, 2023 -

BMW of Bellevue responded

Florin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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