BMW of Bellevue - Service Center

Just like my previous routine service, Michelle was professional, kind, pleasant, efficient, & honest. Because I always wait there (I live 90min away), Michelle ensures I don't have to wait an unreason professional, kind, pleasant, efficient, & honest. Because I always wait there (I live 90min away), Michelle ensures I don't have to wait an unreasonable time. Thx! More

I took my car for service and some problems, Saf did a great job! I give 5 star to him for well communication, great customer service and being friendly. Thank you! great job! I give 5 star to him for well communication, great customer service and being friendly. Thank you! More

Excellent service, would use them again. Aaron did a great job on notifying me on prices and pick up. Aaron did a great job on notifying me on prices and pick up. More

Service department is terrific. Angel was thorough and kept me updated the whole time. Very nice experience Angel was thorough and kept me updated the whole time. Very nice experience More

Thank you to my service advisor Michelle Amoa. She was Very professional and knowledgeable. Great job. She was Very professional and knowledgeable. Great job. More

Attentive Service Department, working hard to diagnose and repair service issue, good communication and knowledge and repair service issue, good communication and knowledge More

The service was good and the communication was smooth. Good to have coupon this time. Good to have coupon this time. More

Was giving a form to complete without asking if I had an account with the dealership when I dropped off the car. Everything else went very well. account with the dealership when I dropped off the car. Everything else went very well. More

I want to start with pros 1. Service took 9 hrs which is exactly wats was told. 2. They provide shuttle service within 10 miles. Cons 1. I was told that car will be vacc Service took 9 hrs which is exactly wats was told. 2. They provide shuttle service within 10 miles. Cons 1. I was told that car will be vaccumed from inside. It was not done. 2. I found few things were opened during service from the truck, which they supposed to close , they did not. i found that when I reached home. 3. I expect a brand like bmw to provide me a personal insepection by an expert once the things are done. Like the things i found later on, should have be inspected by the dealer ahead of customer delivery of the vehicle after the service. More

Good stuffs and very helpful for the service. Clean work environment. Didn’t have much interaction so don’t have much to share. Clean work environment. Didn’t have much interaction so don’t have much to share. More