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BMW of Bellevue

Bellevue, WA

4.6
1,147 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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11959 Northup Way

Bellevue, WA

98005

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Showing 1,147 reviews

September 12, 2021

Terry Yin was great. Great me right when he saw me looking at cars. Answered all my questions and provided additional information I was not aware of. End up buying a car from him on my first trip. More

by Mr.FishFisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Yin
Sep 15, 2021 -

BMW of Bellevue responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2021

Christopher Toomey was wonderful! Got everything done in a timely manner, great service and attitude. Very friendly and knowledgeable. Even helped us with a random question at the end, got the right people More

by A Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Toomey
Sep 13, 2021 -

BMW of Bellevue responded

Hi Cobb, thank you for your kind review; we are happy to pass along your comments to Christopher here at BMW of Bellevue! Drive safe, and we'll see you on the road.

September 12, 2021

The service agent is supposed to check on the voice command and didn't do that at all. At the check-out time, he said he forgot it and asked me to check on the website on how to troubleshoot the issue, More

by min.zhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan
Sep 15, 2021 -

BMW of Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Bellevue take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

Sep 15, 2021 -

min.zhu responded

I called the number but was not able to reach your GM. Why don't you email me or call me back to discuss the issue? Thanks, Min

September 12, 2021

Really enjoyed working with Terry! He was patient, extremely knowledgeable, and very helpful throughout the whole buying process. Terry opened my mind to other options when the car I initially wanted More

by Laurenereel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antaravuth Yinn
Sep 15, 2021 -

BMW of Bellevue responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

I always have a fantastic experience when I bring my car in for service at BMW Bellevue..My advice advisor, Jennie Mao is just the best. She is always cheerful, upbeat, and so very knowledgeable. I learn More

by jdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
Sep 13, 2021 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

My service advisor Saf was extremely helpful and personable. I greatly appreciate his patience and follow through in resolving the issue I was having with my X5. He truly went above and beyond wha More

by rrg6120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safeeullah
Sep 13, 2021 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2021

The service was fast and the new facility is great! It has lots of room for dropping off the cars and has lots of room inside for customers to distance themselves while waiting. More

by ZHP
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnsen
Sep 13, 2021 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2021

I have nothing but positive things to say about BMW of Bellevue. I have been looking around for about 2 weeks for two (2) AWD vehicles for my teenage twins. As soon as I walked through the doors, I knew More

by wwong.bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alp Tanrikulu and Jenna Ly
September 02, 2021

My advisor Safeeullah is awesome! He is excellent with communication and went above and beyond to help with my service. From scheduling, to daily updates and providing details of the issue found and to ma More

by krisverdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safeeullah
Sep 06, 2021 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Safeeullah here at BMW of Bellevue! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 31, 2021

Sales rep Jenna and Kristen were awesome.very professional and informative The duo had great patience in the entire process. Andrew who finalized the paperwork was great More

by sanlorenzoafh2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen ,Jeena & Andrew
Sep 04, 2021 -

BMW of Bellevue responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

Sep 04, 2021 -

sanlorenzoafh2020 responded

Sales rep Jenna and Kristen were awesome.very professional and informative The duo had great patience in the entire process. Andrew who finalized the paperwork was great

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