BMW of Bellevue

I was quoted to repair 2 items. They only repaired one and my bill was more than the original quote. If no one is sitting at the main service desk, not one of the service people will make eye contact wi and my bill was more than the original quote. If no one is sitting at the main service desk, not one of the service people will make eye contact with you or ask if you need help. More

I can't say enough great things about Spencer. A true professional that answered all our questions and went above and beyond to make sure we were satisfied even before the sales process started. Apparent professional that answered all our questions and went above and beyond to make sure we were satisfied even before the sales process started. Apparently there was a slowdown in the financial dept that kept us there way past 10p.m. Spencer made sure we were comfortable while the waiting period dragged on. In spite of the waiting we had a good experience with this dealership. Spencer you are awesome More

They have repeatedly shown excellent Customer Service for sales, delivery, and servicing of the vehicle. Brian is an excellent salesperson, and Leonard is an excellent service representative. sales, delivery, and servicing of the vehicle. Brian is an excellent salesperson, and Leonard is an excellent service representative. More

Jen as always was very helpful in scheduling my service as well as greeting me and keeping me updated on the process and the service was completed on time and she had me on my way as well as greeting me and keeping me updated on the process and the service was completed on time and she had me on my way More

If you want to make an appointment only to wait 30 mins to see your adviser and pay almost 2x more than a private mechanic, is recommend BMW Bellevue. Otherwise, save yourself the headache(s) and go somewh to see your adviser and pay almost 2x more than a private mechanic, is recommend BMW Bellevue. Otherwise, save yourself the headache(s) and go somewhere else. More

The service was really good. They even offerred a ride back home and pickup as well. back home and pickup as well. More

Very disappointing experience. 18 days in the service shop for consultation and Veritas Global warranty was not honored to repair my car. Service advisor named Angel was poor in communicating regarding t shop for consultation and Veritas Global warranty was not honored to repair my car. Service advisor named Angel was poor in communicating regarding the status of the car with warranty in place. I had to be the one chasing Alex for any answers. I had to get in touch with Finance Manager Alex Robles to look for him for assistance. I don't even think the management assisted regarding my car's warranty of repair. More

Very good experience at the shop. Good communications and good work. Will recommend to my friends. good work. Will recommend to my friends. More

I had sensor issue spoke with Aaron; he made sure a vehicle was ready for me until mine was ready. Very friendly, accurate and reliable. vehicle was ready for me until mine was ready. Very friendly, accurate and reliable. More

I showed up at the dealer ship on time for service, the advisor was expecting me and he greeting me. we checked the car together for concerns I had then we start discuss the maintenance needed for the car. advisor was expecting me and he greeting me. we checked the car together for concerns I had then we start discuss the maintenance needed for the car. great service and advisor, I will go back for next service. More