BMW of Bellevue

The assistant gave really nice and patient service, patiently helped me go over the process and clearly explained everything. patiently helped me go over the process and clearly explained everything. More

Does anyone really *enjoy* buying a car?It can be Does anyone really *enjoy* buying a car? It can be overwhelming. Stressful. Downright exhausting. And for this former East Coaster who hates having Does anyone really *enjoy* buying a car? It can be overwhelming. Stressful. Downright exhausting. And for this former East Coaster who hates having her time wasted, it can consume upwards of a day if not more and who has the patience for that? I swear this dealership gets me. So I've been loyal to BMW since I walked away from an accident I should not have been able to have walked away from. My BMW saved my life. Five models later when it came to finding my next vehicle the manufacturer was a no-brainer. Finding someone who would sell me one who I trusted as much as my dealership back East though - that wasn't something I looked forward to. Silly me. For starters, did BMW of Bellevue offer me an extensive selection of cars, were they well (and transparently) priced, with sales staff that were knowledgeable and professional? Absolutely but, quite honestly, that should be table stakes for any dealership. And that will never - ever - be the reason I sit down to write a review. Know what is? The experience. Life is short. Especially with a big ticket purchase, if it isn't an enjoyable and comfortable experience, what's the point? And *that* is what made this car buying trip the absolute best of my life. Ely Samadi in financing listened intently to my needs - never imposing BMW's own and with zero pressure presented an array of options clearly so I could make an informed rather than pressure-induced decision. And then there was my sales rep Brian Liu about whom there are simply not enough lovely things to say. From making the initial appointment, to the way I was greeted and ushered through the entire process, I never want to buy another vehicle without him. His patience, guidance, and insight spoiled me. I am profoundly grateful to these gentlemen - as well as to their GM Corey Francalangia for nurturing a culture in which the customer's needs and comfort are obviously made central to the process. I've never felt so well-taken care of. The easiest, most enjoyable car-buying experience of my life. Much gratitude, BMW of Bellevue. Truly. More

We have our X3 serviced here and each time we are met with friendly, courteous people who are efficient in seeing the job is done as soon as possible and correctly. Aaron Weaver is exceptional and a ple with friendly, courteous people who are efficient in seeing the job is done as soon as possible and correctly. Aaron Weaver is exceptional and a pleasure to work with. More

Best service I have ever had, Olivia and Brian helped me a lot when I went to pick up my car, they are both very patient and nice. They even waited until 9 PM in order to get my paperwork done. a lot when I went to pick up my car, they are both very patient and nice. They even waited until 9 PM in order to get my paperwork done. More

My service advisor Matt did an excellent job on taking care of the vehicle problem. He was very attentive in helping his customer even when he is busy helping other customers. Thank you. care of the vehicle problem. He was very attentive in helping his customer even when he is busy helping other customers. Thank you. More

I had taken my car to BMW of Manhattan and Hudson Valley, they didn’t find much wrong but here at Bellevue they found >$16K worth of repairs. Really!? they didn’t find much wrong but here at Bellevue they found >$16K worth of repairs. Really!? More

Very professional staff and Leonard was great keeping me informed on my vehicle was ready. informed on my vehicle was ready. More

Ben was extremely accommodating and made our experience at the BMW service department an awesome one. at the BMW service department an awesome one. More

It was great. Sahba was very friendly and patiently answered all my queries. He helped with accurate estimates of delivery and was constantly in touch for the delivery time. He even followed back after answered all my queries. He helped with accurate estimates of delivery and was constantly in touch for the delivery time. He even followed back after the sale to make sure everything is fine. More

I have been a customer of Bellevue BMW for many years and found their service to be very effective, reasonable, and the staff eager to do their best to provide lasting solutions to inevitable mechanical issu found their service to be very effective, reasonable, and the staff eager to do their best to provide lasting solutions to inevitable mechanical issues that develop with long time car ownership. My service representative has provided consistent advocacy when needed and real knowledge about the product to explain most any issue encountered. I am grateful to have had great service including my most recent experience with Matt Johnsen as my service rep. and I look forward to that history being repeated. More