BMW of Bellevue

Even though we are in love with our vehicle, this was an exhausting process. I understand why we were held up for 5+ hours (it was a Sunday and they were understaffed, yet we were told it would take 2 hours exhausting process. I understand why we were held up for 5+ hours (it was a Sunday and they were understaffed, yet we were told it would take 2 hours). But afterwards, we had to come back the following day to get our battery replaced, and they had lost our second key. Because we had waited too long, they rushed the cleaning process, so our vehicle was still far from “clean”. Regardless of us being there for over 5 hours, they also wouldn’t let me leave, as a person who purchased the vehicle (because the others employees would frown and question). It has been 2 weeks since we purchased the vehicle, and we still haven’t had any updates about the second key. It just wasn’t the best experience, but at the end of the day, we absolutely love our new car More

It was a great experience! Wonderful customer service with clear communication on what needs to be done and what was done. Fast check in and check out with a nice waiting area. Wonderful customer service with clear communication on what needs to be done and what was done. Fast check in and check out with a nice waiting area. More

I had visited the showroom on a friday evening way back from work to view the car and do a test drive. Spoke about car to Darren and got details. Next day I walked in with wife and walked out with my car. from work to view the car and do a test drive. Spoke about car to Darren and got details. Next day I walked in with wife and walked out with my car. Brilliant experience, he was transparent with the dealing and he did the best what he could do from his pov. More

Dealership Keep you informed of all repairs and time that the vehicle will be completed the vehicle will be completed More

Good deal! The seller Andrew is super friendly and always attentive! Very nice experience experience The seller Andrew is super friendly and always attentive! Very nice experience experience More

The experience is really good. Olivia is very helpful during the visit, she provided all the information I need and helped me on the final deal. 10/10 Olivia is very helpful during the visit, she provided all the information I need and helped me on the final deal. 10/10 More

She is really kind and professional. Very excellent shopping experience. Will help to introduce my friends to buy cars with my dealers Very excellent shopping experience. Will help to introduce my friends to buy cars with my dealers More

Good sales person. Was knowledgeable about the vehicle and made the negotiation smooth. Would buy here again Was knowledgeable about the vehicle and made the negotiation smooth. Would buy here again More

I had a problem with my iDrive 8. 5 software update. My service advisor, Marcus, had the shop foreman, Dan, take a test drive with me an show me how the driver assist plus worked with 5 software update. My service advisor, Marcus, had the shop foreman, Dan, take a test drive with me an show me how the driver assist plus worked with the new update. Great hands-on help. More

Excellent customer service and overall experience was seamless. Couldn't recommend enough to anyone looking for a BMW vehicle now or in the future! seamless. Couldn't recommend enough to anyone looking for a BMW vehicle now or in the future! More