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BMW of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.6
1,144 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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11959 Northup Way

Bellevue, WA

98005

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Showing 1,144 reviews

March 17, 2022

On-site services was great, telecommunication to book an appointment was a disaster. Service valet was great, rep was amazing. More

by Booney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Larsen
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March 16, 2022

bought a used car with financing and was in and out in about an hour - so easy and I got the perfect car. More

by EDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna
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Mar 20, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

From making an appointment to picking up a washed and well-serviced Vehicle it was perfectly done. Jennie Mao is a super rep! More

by Treavell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
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Mar 16, 2022 -

BMW of Bellevue responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

Great experience! The sales person we worked with was very professional, friendly and transparent until the purchase was finalized. More

by Newbuyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabha
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Mar 14, 2022 -

BMW of Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 11, 2022

I had made an appointment and was on time I had specified where I live what I needed it was not fulfilled I had to call 3 times and still my service with the warranty is not fulfilled because I had borne an More

by Sprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel
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Mar 14, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 09, 2022

quite nice place and nice staffs. They provided great and professional service. BMW always is the first priority of my car choice. More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza
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Mar 11, 2022 -

BMW of Bellevue responded

Hi Rick, we are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2022

Great customer service always Matt! We truly appreciate it. Matt has been taking good care of us and my car for more than 8 years! More

by june
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 11, 2022 -

BMW of Bellevue responded

Hi June, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 08, 2022

My service adviser Leonard did a great job and kept me informed through out the process. Work was completed in a professional manor More

by garysunde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Mayorga
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Mar 11, 2022 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 07, 2022

Great customer service, friendly and honest. I love that I can have a loaner when my car is worked on as I have to drive a half an hour to get to the dealership! More

by anastasiaclarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard
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Mar 09, 2022 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2022

Had to bring car back - not fixed first time. Picked up and car was dirty More

by beachjeri02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Mar 11, 2022 -

BMW of Bellevue responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (425) 243-5201 so we can work towards a resolution. We look forward to hearing from you. Take care!

Mar 11, 2022 -

beachjeri02 responded

Not necessary to do anything more. I was very happy with the interaction I had with Angel - because of that I will continue to bring my car in. Thanks for following up on this.

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