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BMW of Bellevue

Bellevue, WA

4.6
1,144 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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11959 Northup Way

Bellevue, WA

98005

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Showing 1,144 reviews

May 11, 2022

They took good care of my 2004 BMW. Excellent customer service as well as communication while my car was in service. More

by junichi.shinozuka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
safeeulah
May 13, 2022 -

BMW of Bellevue responded

Hi Junichi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2022

Excellent service! ! Friendly, helpful people. Car done on time or earlier. Only negative is lack of loaner vehicles, forcing us to 'waste' hours waiting/shopping. Ly More

by JohnnyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
May 12, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5201. We hope to hear from you.

May 12, 2022 -

JohnnyM responded

Not sure there is anything to make up. Current market dictates keeping fewer loaner cars, so fewer available for 'routine' maintenance situations like mine...I get it. If I (heaven forbid) do have a serious repair need, I would hope I'd have a car available at that time.

May 10, 2022

Ly was very friendly. It was a quick purchase. The financial officer was super helpful. Overall, it was a great experiencez More

by Anh do
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Ly, Blake Pool,
May 12, 2022 -

BMW of Bellevue responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2022

Treated well during purchase and follow up. However, beware of 90day limited warranty cars there. Shortly after purchase car broke down. Currently waiting to see what kind of repair is neede More

by Nbiii
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Niko
May 11, 2022 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2022

Angel Pineda in service was very helpful. His communication of the process and expectations were excellent. Thank you! More

by GC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pineda
May 11, 2022 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2022

The communication re a repair promised to me at the time of purchase of a pre-owned vehicle was not optimal. However, the service center management went out of their way to address the lapse in process and More

by MC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
May 10, 2022 -

BMW of Bellevue responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

May 07, 2022

Clean, reliable, CHRIS is a literal Angel. If you need anything. He's the man. Best experience with any shop, let alone a dealership. He makes the experience. More

by Wolfie765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Manager
May 10, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 07, 2022

Your customer service representative, Ben, was personable, respectful, and at the ready to answer all questions that we had. The level of service we experienced yesterday was unquestionably a ste More

by day2z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
May 10, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 06, 2022

Enjoyable experience from start to finish. Everyone was accommodating and professional. Sales, financing and management all contributed to my experience and I didn't feel like I was unnecessar More

by Adam R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alp Tankrikulu, Dorela Xherri
May 09, 2022 -

BMW of Bellevue responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 05, 2022

Very professional and helpful dealership, well organized car buying process. Got my car on time! More

by sbrina.jiang@gmail.com
Recommend Dealer
Yes
Employees Worked With
Andy Naum
May 08, 2022 -

BMW of Bellevue responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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