BMW of Bellevue

service rep was very friendly, cordial, and clear in communication. didn't feel rushed at all. communication. didn't feel rushed at all. More

Leonard was awesome as a service advisor. He was attentive and did a great job facilitating the issues with my car. He kept me informed throughout the process and the job was completed on ti He was attentive and did a great job facilitating the issues with my car. He kept me informed throughout the process and the job was completed on time More

I submitted an “is this still available” email and Zjeni (spelling?) responded within minutes with an email and an immediate phone call. She made herself available the next day for me. She gave me her cel (spelling?) responded within minutes with an email and an immediate phone call. She made herself available the next day for me. She gave me her cell phone # so I could keep in contact with her for the one hour+ drive I had to the dealership. She was ready to show me the vehicle I was interested in immediately when I arrived 15 minutes early. She was a delight throughout the entire experience. Purchasing a vehicle can be a long, boring and even stressful situation, thankfully Zjeni was with me the entire time explaining what the process and next steps were. I wish her great successes in her future. More

Leo was amazing! Everything went so smoothly…including arranging for me to have a loaner car while my breaks were being fixed! Everything went so smoothly…including arranging for me to have a loaner car while my breaks were being fixed! More

Service is really good. Everyone is welcoming and provide proper information. Recommend this dealership to everyone. Everyone is welcoming and provide proper information. Recommend this dealership to everyone. More

I like that I can deal with the same advisor each service. The staff is friendly and professional. The waiting area is spacious and relaxing. service. The staff is friendly and professional. The waiting area is spacious and relaxing. More

We have been very pleased with the strong customer service we've experienced at Bellevue BMW. The staff are friendly and professional, and have given our vehicle all needed attention. Highly recommend service we've experienced at Bellevue BMW. The staff are friendly and professional, and have given our vehicle all needed attention. Highly recommended. More

Brandon kept us well-informed throughout the whole experience. Our only area for improvement was the length of time it took to pick up our vehicle. We ordered our vehicle and made an appt to pick it u experience. Our only area for improvement was the length of time it took to pick up our vehicle. We ordered our vehicle and made an appt to pick it up, and asked to discuss as much in advance as possible. It took 3-4 hours on pickup day, mostly waiting around for financing paperwork. Given they knew we were coming, we would have expected paperwork to be ready and waiting for us to sign and expedite the process. More

Wanted to express my appreciation for Jennie and her great support on my vehicle maintenance. She got me scheduled quickly and kept in touch the entire time. When I received my car, it was driving bet great support on my vehicle maintenance. She got me scheduled quickly and kept in touch the entire time. When I received my car, it was driving better than ever. Excellent support from the BMW Bellevue staff. More

Great people all around and very Respectful clean place and lots of Seatings Sales Staff Was Great 👍 and lots of Seatings Sales Staff Was Great 👍 More