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BMW of Bellevue
Bellevue, WA
1,147 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,147 reviews
July 22, 2022
A service engine light brought us in, code indicated a failing fuel injector. The dealership replaced 2 injectors under warranty. This is a very professional service organization and everything was hand failing fuel injector. The dealership replaced 2 injectors under warranty. This is a very professional service organization and everything was handled nicely. It was a very professional job. More
by gary
Employees Worked With
Ben
July 22, 2022
Car buying can be an exhausting process sometimes, however my experience with Zheni Hima at BMW Bellevue was pretty amazing as she allowed me to take very well informed decisions in the whole process, however my experience with Zheni Hima at BMW Bellevue was pretty amazing as she allowed me to take very well informed decisions in the whole process, right from the very first interaction. This relieved a lot of pressure and helped me clarify all my unknowns. She is a very knowledgeable sales advisor and was very attentive and patient with all my queries along with want/needs during my visits. She helped me crystallize my final set of requirements and helped me with the visibility of incoming inventory and current available options. This helped me saving lot of time, as I was able to make a purchase decision quickly, during my second visit itself. She thoroughly guided me through all the paperwork needed and stayed back pretty late even on a Saturday evening, in order to make sure I could have a delightful delivery experience of my new vehicle. I will highly recommend the BMW Bellevue dealership and Zheni as your next advisor for the best purchase experience, as she is really passionate about cars, knows tons of details and is fun to work with. More
by Saurabh
Employees Worked With
Zheni Hima
July 19, 2022
Stopped in for a software update. Christopher made the experience wonderful. Took great care of us while he dealt with other customers as well. Keep thing going and kept us well infor Christopher made the experience wonderful. Took great care of us while he dealt with other customers as well. Keep thing going and kept us well informed of how it was progressing. Best of all they got it done on time and even squeezed in an oil change. More
by HendersonAJ
Employees Worked With
Christopher
July 09, 2022
Nicely done Saf. While Sat was difficult to get hold of - he did what I requested of him and did it to beyond my satisfaction. Thank you Saf for helping. Mohan While Sat was difficult to get hold of - he did what I requested of him and did it to beyond my satisfaction. Thank you Saf for helping. Mohan More
by mohan.vaghul
Employees Worked With
Saf (Service)
July 09, 2022
Hard to believe this is a BMW dealership considering the lack of integrity, professionalism, communication and even basic decency. One of the worst car buying experiences I’ve ever had. I purchased an X lack of integrity, professionalism, communication and even basic decency. One of the worst car buying experiences I’ve ever had. I purchased an X5 and prior to the sale was told even in email there was a 4 year 50k warranty by the car salesman, then Alex Robles in finance promised he would honor a discounted warranty after signing, if I chose, (a family member had a health emergency during signing of papers - which we had waited hours to get into the finance office - and I had to leave briefly to assist). I was confused and told Alex I’d look it over - wondering why I needed two warranties. Called Alex the next morning - called for days and Alex never returned the phone call until I called and talked to a manager who had Alex call me. When I finally got Alex on the phone he went against his promise, made excuses for his coworker and then began trying to insult me. Have emailed Alex asking for his managers information and he ignores - you’ll get better client service somewhere else. Now I’m escalating this legally - in these times it’s hard to believe more stress is added and that this is the norm for this place - I read the other reviews. Such an awful experience, unbelievable. I wish I would’ve taken my money, my business somewhere else. I’ve been a BMW customer for years - in another state - always had amazing experiences.. I’m still so shocked. More
by MelissaA
Employees Worked With
Alex Robles, Darrin Giefer
