BMW of Bellevue

We ordered two new BMW's with Brian Liu. There was a hiccup when we took delivery of the car. Brian made sure everything was taken care of, and made it a stress free event. After the cars ar There was a hiccup when we took delivery of the car. Brian made sure everything was taken care of, and made it a stress free event. After the cars arrived, we weren't able to take delivery for a couple weeks because we live 100 miles away. They stored the cars, no charges, and no questions. We will be life long customers with Brian. Thank you. More

Got excellent service . Aaron weaver was great as always gave me loaner car as well Aaron weaver was great as always gave me loaner car as well More

My second purchase with Alvin and everything went even easier/faster than my first purchase 5 years ago... and this time, I was an out of town buyer! easier/faster than my first purchase 5 years ago... and this time, I was an out of town buyer! More

Leonard is our service advisor and he is thorough, prompt and honest. He explains everything and is flexible when we have scheduling issues. We have been happy with the team at BMW Bellevue. and honest. He explains everything and is flexible when we have scheduling issues. We have been happy with the team at BMW Bellevue. More

Working with BMW service was easy! They set proper expectations with time frames and executed! I recommend Michelle or Aaron service. They set proper expectations with time frames and executed! I recommend Michelle or Aaron service. More

Service dept. is top rated in quality of work done, making sure the car is up to date on all services needed & checking for any potential problems of servicing nee is top rated in quality of work done, making sure the car is up to date on all services needed & checking for any potential problems of servicing needing to be done. More

Great service as usual with clear communication of work done and status updates. Thanks Leonard! done and status updates. Thanks Leonard! More

Very good at allowing us to drive several cars and explaining the benefits. The buying process was very long and did not have time to explain how to operate all the technology. Will need to return for explaining the benefits. The buying process was very long and did not have time to explain how to operate all the technology. Will need to return for more instruction More

Michelle was very helpful. Car was ready and clean. Salesman was knowledgeable about my EV and Hybrid model questions. Car was ready and clean. Salesman was knowledgeable about my EV and Hybrid model questions. More

Very dishonest company please beware! !! I purchased my brand new 2021 X5 from this dealer back in 2021 and keep my vehicle serviced since that Recently, I got quoted $270 for oil change !! I purchased my brand new 2021 X5 from this dealer back in 2021 and keep my vehicle serviced since that Recently, I got quoted $270 for oil change and brake fluid change service when I call this dealer They told me some special promotion going on so I booked appointment But when I dropped my vehicle they show the bill for $480 plus tax. I mentioned promotional quote I got but he can’t honor promotion price because my vehicle is too NEW??? 21 model with 58000 miles vehicle is NEW? And what kind of promotion is just for the old model and not qualifying newer model? I think this is totally xx their own customers This is typical bait and lure tactics for rip off customers Please don’t waste your time and gas to this dishonest company Find other dealer or service center Very disappointed and never want business again More