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BMW of Bellevue
Bellevue, WA
1,147 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,147 reviews
January 06, 2023
Corey was great! Fully transparent. Worked with me on my 750 trade in. Paperwork was made easy on purchasing a used i3. Car is great Fully transparent. Worked with me on my 750 trade in. Paperwork was made easy on purchasing a used i3. Car is great More
by charles
Employees Worked With
Corey Francalangia
January 05, 2023
Great service. Service advisor was very efficient and friendly. He also made sure the appointment didn’t take as long as it could have. Service advisor was very efficient and friendly. He also made sure the appointment didn’t take as long as it could have. More
by Greg
Employees Worked With
Leonard
January 04, 2023
They go above and beyond to satisfy their customers. Whether you are in the market for a new or pre owned car or looking for a dealer to service your BMW, these folks are great! Whether you are in the market for a new or pre owned car or looking for a dealer to service your BMW, these folks are great! More
by Sschuppisser
Employees Worked With
Angel
January 02, 2023
Stay away from here. I’ve owned a few BMWs and have never had a good experience here since they became AutoNation, but I wanted to get service done over the holiday brea I’ve owned a few BMWs and have never had a good experience here since they became AutoNation, but I wanted to get service done over the holiday break and they had availability so I decided to try again. I brought the car in for four specific things I wanted addressed. My advisor said they’d take a look and contact me the next day with an estimate. When I was first contacted to repair a headlight that wasn’t working, the advisor told me the computer was suggesting that they remove the non-working unit, swap it to the other side, and see if it worked. I asked what would happen if the unit didn’t work on that side, and he had no answer. So basically what they wanted to do was charge me for the labor to swap a light we already knew wasn’t working properly, but these master mechanics couldn’t say if that would solve the problem or not. The advisor finally surmised that the unit was a non OEM headlight that needed to be reprogrammed to the car, but because car has an aftermarket tune on it, he said the reprogramming could “brick” the entire car, rendering it unusable. Mind you, this is a tune that a teenager has set and removed on the vehicle numerous times with no adverse issues, but these master mechanics couldn’t figure out what to do. After a few rounds of back and forth with my advisor, he told me that his manager won’t let them repair the headlight because there’s too much “risk”. THEN, he proceeds to present me with an estimate for over $10,000 worth of repairs they said the car needed. After the runaround with the headlight matter, and the process that seemed to involve charging for as much labor as possible with no real commitment to a quality repair, I didn’t have a lot of confidence in what was being suggested. I finally decided to take the vehicle back and take it to an honest, reputable BMW repair shop that I know won’t try to take advantage and over charge me. Unfortunately, it cost me over $1,200 to get the car back, which was incredibly frustrating. After numerous conversations about the initial $10,000 repair estimate, nowhere was a $1,200 charge noted for doing almost nothing. To be fair I did get a new cabin filter and a oil change. It was just such a horrible experience it’s offensive. I don’t mind paying good money for good work, but I just completely wasted my money on this nonsense. Do yourself a favor and find somewhere else for your service, unless you want to be treated like an idiot and throw your money away. More
by apeter
Employees Worked With
Prefer not to say
January 02, 2023
It would have been perfect with Nick except we didn’t realize it would take time to get the pink slip so we could do the out of state transfer of title. realize it would take time to get the pink slip so we could do the out of state transfer of title. More
by Barb W
Employees Worked With
Nick and Courtney
January 02, 2023
Great experience at this dealership. I went here in August when I was going to buy myself an electric car. Zheni consulted and answered all of my questions during the 4 months of waiting I went here in August when I was going to buy myself an electric car. Zheni consulted and answered all of my questions during the 4 months of waiting for the car to arrive at the dealer. More
by Chuong Dang
Employees Worked With
Zheni Hima
January 02, 2023
The sales person, Olivia, and the finance department were great and proceeded in a timely manner. The problem, and what prevents me from leaving a five star review, is the service department. There was some great and proceeded in a timely manner. The problem, and what prevents me from leaving a five star review, is the service department. There was some work that was going to be completed on my car the next morning, and I was told they would start at 8:30am. The parts were not ready at that time and instead of providing transparency and honesty in when my car would be ready and allowing me to plan my day I was instead told lies to cover for the fact they did not pull the parts the night before. While it’s understandable that mistakes happen, like with the parts not being ready, but not respecting someone’s time and not telling them the truth is a problem. The service department is the department that most people will deal with regular basis and I would encourage better transparency and honesty. More
by B. Palmer
Employees Worked With
Olivia C., Finance, and Service.
December 31, 2022
Aaron my rep was great. Communicated very well, even on his day off. The attendants who initially met me and my car at the pull in, were very nice and polite. Communicated very well, even on his day off. The attendants who initially met me and my car at the pull in, were very nice and polite. More
by Kpic13
Employees Worked With
Aaron
