BMW of Bellevue

Is always great being there, super friendly staff and all of them really good people, fast, and work amazing, always an amazing experience buying cars there of them really good people, fast, and work amazing, always an amazing experience buying cars there More

Customer service was excellent and the repairs were completed timely and as described by the service representative. completed timely and as described by the service representative. More

The service was prompt and right on the point. Suggestions for service were professional and respectful. Suggestions for service were professional and respectful. More

Went out of their way to stay open after a long flight just so that we could get a new car. Fantastic people to work with. just so that we could get a new car. Fantastic people to work with. More

Angel took great care of me when I got my bmw serviced. He responded quick. Sent me a video of my car with a walk through on what needs to be done next. He responded quick. Sent me a video of my car with a walk through on what needs to be done next. More

The location was hard to get in. The building was clean and nice. I noticed the dealer may be busy then no once or sale people asked me when my sons and walking. We were looking f The building was clean and nice. I noticed the dealer may be busy then no once or sale people asked me when my sons and walking. We were looking for an iX 50 drive. The gentleman name Terry Yyin as my sale ref and he seam like didn’t know much about EV. Give us test drive but no explanation how to operate it. We finally purchased the iX 50 drive. We live in Montana have to drive back home on the new EV without any experience how to charge the car. Because we were in a hurry to get back home, we just jump in the car, sale man didn’t ask or explain or give us any clues how to charge on the way home, neither one at the dealership. It was bad experience to work with the dealer like that The nightmare is going to get the way home when we stoped to charge the car. We had to download the app on the road call the salesman to give us instructions, he even gave us the wrong info. It took us about 3 and haft hours to finish our first charge. Finally we got home safely. It’s a nightmare for us. More

Darin was very helpful in buying our Toyota Rav4. Friendly staff. Wish the process was faster. Paperwork took forever. Friendly staff. Wish the process was faster. Paperwork took forever. More

Bought an X5 recently and had a OK purchase. I have a few questions regarding the vehicle function and get no responses from my sales rep or service regarding them. In general no support. Called I have a few questions regarding the vehicle function and get no responses from my sales rep or service regarding them. In general no support. Called the so called BMW Genius number and they told me to contact the dealer, ah yeah... The car itself is amazing however the support is disappointing. I will try another dealer for that. More

Excellent customer service, Jennie (service advisor) is very informed and an excellent communicator about the importance of the services needed done to my vehicle. very informed and an excellent communicator about the importance of the services needed done to my vehicle. More

Great dealership! The staff was very friendly and knowledgeable. I highly recommend if you're in the market for a new or used vehicle. The staff was very friendly and knowledgeable. I highly recommend if you're in the market for a new or used vehicle. More