BMW of Bellevue

The location/facility is nice. Derrick in sales answered my call when I called to inquire about availability on a vehicle and he was friendly and happy to assist. No fluff, just re Derrick in sales answered my call when I called to inquire about availability on a vehicle and he was friendly and happy to assist. No fluff, just real & personable. More

The team greets you with a smile and hello when you arrive. Feels welcoming and catered to. arrive. Feels welcoming and catered to. More

Brandon was great to work with and the service was done quickly. BMW of Bellevue was a pleasant experience compared to other dealerships I have dealt with in the past. quickly. BMW of Bellevue was a pleasant experience compared to other dealerships I have dealt with in the past. More

Great dealership. No games or price markups. Smooth buying experience. Reza Vahedi was very helpful for selecting our new BMW iX. Very pleased with the overall buying No games or price markups. Smooth buying experience. Reza Vahedi was very helpful for selecting our new BMW iX. Very pleased with the overall buying process. More

Sales Rep was patient, clear, and listened to my needs without trying to redirect me towards unwanted options. Worked with me over several visits to get the new car that best fit my style without ever mak without trying to redirect me towards unwanted options. Worked with me over several visits to get the new car that best fit my style without ever making me feel like I was being too slow to close a deal. More

I have always been treated well with purchasing of a vehicle and the servicing of my X 3! My service rep. Aaron Weaver has been awesome to work with! vehicle and the servicing of my X 3! My service rep. Aaron Weaver has been awesome to work with! More

Matt, BMW Service representative, was courteous and helpful. He thoroughly explained every aspect of the services we enrolled for. No surprises, he was on spot with his time commitment. helpful. He thoroughly explained every aspect of the services we enrolled for. No surprises, he was on spot with his time commitment. More

This was a very clean dealership. Not the best set up for people that are going to be there for hours. Just a coffee machine and water. They should consider a vending machine. And it’ Not the best set up for people that are going to be there for hours. Just a coffee machine and water. They should consider a vending machine. And it’s BMW they should have sales people that know their job. More

Very disappointing service. Service agent was good but she was at lunch when my car was done. She handed me off to someone else and he was anything but attentive to me. I had Service agent was good but she was at lunch when my car was done. She handed me off to someone else and he was anything but attentive to me. I had to step away to make a call and he asked if he could help someone else, and I said yes. He said he would be in 5 to ten minutes and 20 minutes later he returned to help another person before me. The car was poorly washed and wasn't vacuumed. After purchasing a X2M and a X7 in less than 4 years, plus spending close to ten thousand in maintenance in maintenance and repairs, we will be looking for another dealership. Hopefully, they will appreciate our business. More

This is the 3rd BMW I have purchased from BMW Bellevue. I felt the experience of receiving my new BMW this time was dull! There was no extra anything! The last time I bought a BMW from this dealership, the I felt the experience of receiving my new BMW this time was dull! There was no extra anything! The last time I bought a BMW from this dealership, there was a welcome sign with my name in it. The sales person took the time to go thru the entire car with me pointing out all the options. This time I was told if I need to meet with the geek squad that can be set up. Then I got home & my auto start didn’t work & I was given a you tube video to follow. The experience was much better in 2014. Plus I was told it would 1-2 months to get my car i & it took 3. Months. More