BMW of Bellevue

The experience was very smooth. Nice staff and clean lobby. The advisor was very attentive and knowledgeable. I will be back. Nice staff and clean lobby. The advisor was very attentive and knowledgeable. I will be back. More

Great people, very helpful and made it a good buying experience. Salesman, Sales manager and finance team were great. Being native Bellevue family we like your facility, but it's in a part of Bellevue experience. Salesman, Sales manager and finance team were great. Being native Bellevue family we like your facility, but it's in a part of Bellevue that's a little off of the beaten track :)... More

Dropped off my car for an 8 AM appointment for an oil change and they said the car wouldn't be ready until 3-4PM. Tried to upsell services I don't need like most dealerships. change and they said the car wouldn't be ready until 3-4PM. Tried to upsell services I don't need like most dealerships. More

Great costumer service and everything went very smooth. They explained everything that needed to be done in my vehicle and even sent a video of my car once the work was done. Communication was great! Appoi They explained everything that needed to be done in my vehicle and even sent a video of my car once the work was done. Communication was great! Appointment was so easy to schedule! More

Best service, much better than others brands . Strongly recommended. Thank you so much . Really appreciated Strongly recommended. Thank you so much . Really appreciated More

Brandon was very informative and kind to assist me in a extremely smooth BMW purchasing process. Recommend him and the dealership to anyone! extremely smooth BMW purchasing process. Recommend him and the dealership to anyone! More

I had purchased the car from them and had my first year service done. Everything from sales process to delivery and now service was extremely easy and handled with most care. My service advisor, Matt John service done. Everything from sales process to delivery and now service was extremely easy and handled with most care. My service advisor, Matt Johnson is one of the best. More

One evening my 5 month old M4i's charging door would not open. One and a half hours on the phone after hours to road side assistance got me no where. I woke up early and drove 1.5 hours to the dealership open. One and a half hours on the phone after hours to road side assistance got me no where. I woke up early and drove 1.5 hours to the dealership and Leonard M. got me in within 5 minutes of my arrival, set me up with a loaner, and let me return home as they diagnosed and fixed the problem. He was friendly, knowledgeable, courteous, and, most importantly, empathetic to my situation. He even gave me a text number for him and when he said he'd text me by 4 p.m. He did!! Amazing .... customer service is a lost art - thanks Leonard for taking such good care of me. More

Chris did an awesome job on my car last week! Chris is able to diagnostic the issue, fix the issue, keep me informed in timely fashion. Chris is very nice, professional, customer obsessed, it was Chris is able to diagnostic the issue, fix the issue, keep me informed in timely fashion. Chris is very nice, professional, customer obsessed, it was a great experience with Chris, I would give Chris a perfect score! More

Amazing service department! Jennie was great! Communication and quick turnaround! Even got a part shipped from Germaine within a week and was given loaner while we waited Jennie was great! Communication and quick turnaround! Even got a part shipped from Germaine within a week and was given loaner while we waited More